Tags: ux*

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  1. Well-designed digital systems and government websites are crucial for e-governance to succeed.

    Governor of Hawaii David Ige had a Muffley moment earlier this month. The Hawaii Emergency Management Agency had just pushed out a false ballistic missile alert on cellphones and airwaves. Ige was informed of the mistake within 2 minutes. But it would take 38 minutes for a public correction. The alert system, it turned out, had no cancellation option. How, Ige might have wondered like Cold War satire Dr. Strangelove’s hapless US President Merkin Muffley facing the prospect of nuclear armageddon, was it possible for the thing to be impossible to untrigger?
    http://www.livemint.com/Opinion/z3CG0VhULZg81JAvLr7ePI/Why-user-experience-matters-for-egovernance.html/
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  2. What is user experience? How does it affect SEO? What do I need to know?

    We have all the answers and explain why you need to focus on both SEO and UX if you want your website to be a success. We also provide a lot of actionable advice… so dive straight in!

    With search engines getting smarter thanks to the increasing usage of machine learning, old SEO tactics are thankfully being rendered useless.

    While before, a few keywords stuffed throughout the content was sufficient to get noticed by a search engine, it’s no longer the case. More relevant factors are now being taken into account to judge the quality of a website.
    https://www.seo-plus.co.uk/user-experience-seo/
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  3. As modern enterprises embrace sophisticated HRMS solutions, most HR teams and vendors are now under tremendous pressure to push user adoption, improve ROI, and consolidate benefits. Firms are now investing huge amounts in technological solutions – however, the outcome and its overarching impact is a much larger conversation.
    https://www.hrtechnologist.com/articles/performance-management/why-ux-is-the-final-frontier-3-reasons-that-define-its-importance-in-hrms-systems/
    Tags: , , , , by eringilliam (2018-04-16)
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  4. Today, startups that build tools for businesses looking to automate their customer service experience and operations are being acquired by global companies.

    Though they may have the necessary automation tools that may be required during the digital journey, they may not necessarily have the experience to accelerate the digital transformation itself.

    User/Customer Experience (CX) is the most important element in the journey of digital transformation that every organisation should be striving to improve.
    https://yourstory.com/2018/12/uxcx-important-journey-towards-digital-transformation/
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  5. Somewhere along the journey of web maturity, we forgot something important: user experience is not art. It’s the opposite of art. UX design should perform one primary function: serving users. Your UX design has to look great, but it should not be at the expense of hampering the working of the website.

    Will Grant’s book presents 101 UX Principles as a shortcut for UX professionals. Designers can apply them to their products and make usable software 99% of the time for 99% of users. In this article, we’ll discuss Will’s 10 commandments for effective UX design. These 10 principles are a broad set of guidelines for designing digital products. You can check out the remaining 91 principles in the book, for applying effective UX design to create more usable and successful products. Read our interview with Will for more insights.
    https://hub.packtpub.com/10-commandments-for-an-effective-ux-design/
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  6. Like me, you may have come across people who appear obsessed with security but happily book cabs, order food, and even make payments on their mobile phones without entering a single password / PIN.

    This is not as contradictory as it seems if you look at the end-to-end customer journey.
    https://www.finextra.com/blogposting/16802/winners-dont-let-security-screw-up-user-experience/
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  7. Content largely defines the success of your business, so why wouldn’t you make it a priority to have the best website content out there? Content performance surveys are the perfect way of keeping things like product content, online support features and blog posts in tip-top shape.
    https://marketplace.mopinion.com/survey-templates/embedded-survey-yes-no-website-content/
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  8. Your brand is much more than your corporate identity or product name. It’s the very front line of your customer experience. Beyond that iconic logo and catchy tagline, your brand derives its power from the sum of those customer experiences: excitement, inspiration, and motivation in the moment drives more sales. While advertising and marketing seek to influence perception, User Experience is for the mother’s milk of a dynamic brand.
    https://dzone.com/articles/you-need-to-improve-your-user-experience-do-you-co-1/
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  9. The primary goal of experienced SEO is to create a durable foundation for a promising website with the practical and clean user experience. It makes the site easily discoverable with the trust and credibility of the brand and current digital properties.
    https://www.socpub.com/articles/your-business-dire-need-seo-services-16111/
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  10. There’s no denying that we reside in a mobile-first world. There’s also no denying that this trend will continue, which means competition will inevitably become tougher and tougher.
    https://www.forbes.com/sites/forbestechcouncil/2017/12/22/zero-time-for-bad-ux-five-tips-for-mobile-app-ux-design/#21d00ff15548/
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