tjeerdtraats

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  1. Retailers are continually adopting digital signage in great numbers, and are using more advanced tools such as 3D technology to craft more immersive customer experiences.

    "3D is already pervasive in retail. Nearly every major retailer is using 3D content in some capacity — and it's growing," Beck Beseker, CEO and co-founder of virtual reality company Marxent, said in an email interview. "Case in point: Nearly every major furniture company has some 3D initiative underway."
    http://retailcustomerexperience.com/articles/how-will-3d-digital-signage-impact-retailers-2/
    Tags: , , , by tjeerdtraats (2020-01-17)
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  2. With constantly changing technology, interminable bombarding of content, shrinking attention spans, ad fatigue, post-millennial market outlook, heightened consumer awareness, brand inclination towards experimentation, and the myriad small but significant changes happening around, your whole perspective about content should change. From the what (form) and where (platform) to how (distribution) of content, every single aspect should be probed, catechized, and even aborted, if required.
    http://usabilitygeek.com/4-ways-to-enhance-your-brand-ux-by-personalizing-content/
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  3. Anyone who’s familiar with best practices in design fields knows how important it is to commit time and resources to UX development. How people feel when they use your UI has a significant effect on the actions they take and the opinions they form, which of course affects conversions, profits, and overall business success.
    http://theuxblog.com/blog/ux-rules-for-tech-startups/
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  4. NEW DELHI: Conduent Inc on Friday launched an Augmented Reality (AR) solution that provides organisations with a visual way to interact with customers, employees and other users.

    The AR solution is available to customers across its commercial and public sector service lines, said a release.
    http://economictimes.indiatimes.com/small-biz/startups/newsbuzz/conduent-launches-ar-solution-to-transform-user-experience/articleshow/73188564.cms/
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  5. Businesses want to see improvement at the end of the year. Combine your skill with the best sales and marketing tools to help your business achieve its desired goals in 2020. Here is a list of effective marketing and sales tools that shall work as an extra pair of hands for you.
    https://www.salesmate.io/blog/best-marketing-and-sales-tools/
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  6. For most people, a call to customer service is about as exciting as a trip to the dentist. No one enjoys being put on hold, waiting to repeat the same information to a second or third agent, getting dropped and starting again, all just to access your own information or account. It’s an experience that can feel alienating and frustrating – not the way most companies want their customers to feel.
    http://customerthink.com/seize-the-opportunity-to-differentiate-with-ai-powered-digital-experiences/
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  7. In a technology-driven world, it’s common to hear the term user experience, or UX. It is most often associated with products and platforms with a focus on ensuring end users have a positive and effective experience interacting with the solution. To be clear, user experience is more than the user interface, or UI (the visuals). It is the skeleton the UI is built on.
    http://forbes.com/sites/theyec/2020/01/03/how-to-evaluate-your-user-experience-ux-to-grow-your-business/#650f03e52fe3/
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  8. Diligent developers know the importance of testing applications before releasing them into the wild. A highly effective way to test applications is via Application Progamming Interfaces, or APIs. The best place to find these APIs is in the ProgrammableWeb directory. There, developers can find a few hundred testing services for providing random users, scenario testing, simulations, load and speed optimization, checking and debugging code, user experience, security checks, and all other manners of testing.
    http://programmableweb.com/news/10-popular-apis-testing-category/brief/2020/01/04/
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  9. In the world of user experience (UX) design, where aesthetics are subjective and intuitive reasoning differs from person to person, job candidates for UX positions at companies big and small better come ready to defend their designs… and bring their own questions to challenge the modus operandi of their potential employer.
    http://insights.dice.com/2019/12/31/ux-design-interview-questions-prepare/
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  10. For some of the biggest and most considered products and services, the decision to buy doesn’t always come down to a solo customer.

    From finance and utilities, to travel, household goods, and entertainment, we often buy (and use) products and services as a couple, family unit, or group of friends.

    Why then do many of the online systems we use treat customers as solo decision-makers, tying customer accounts to an individual email address and neglecting (or even discouraging) sharing and collaboration?
    http://econsultancy.com/defining-ux-best-practice-for-shared-customer-experiences/
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