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  1. Picture this. You’re in a crowd of like-minded ecommerce enthusiasts all gathered to learn more about experimentation and testing. Not to mention the champagne is flowing and all of this is unfolding against the backdrop of the beautiful Pulitzer Hotel in Amsterdam. Sounds pretty nice for a Friday morning right?
    https://mopinion.com/looking-back-on-champagne-breakfast-amsterdam/
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  2. We are delighted to announce that CareerOne is now using Mopinion’s user feedback software! CareerOne is an Australian online job board servicing all sectors and industries. With a digital strategy geared towards creating a class-leading user experience, the organisation recently redeveloped its platform.
    https://mopinion.com/careerone-user-feedback-programme/
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  3. The pet lovers among us are surely familiar with this brand…Prins Petfoods is one of the best selling brands of both dog and cat food. Prins is a Dutch family business that’s been around for a little over 55 years. On top of selling pet food products, Prins also provides professional advice and is often involved in conversations about animal welfare.
    https://mopinion.com/prins-petfoods-improves-online-customer-journey/
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  4. Looking for an even easier way to implement the Mopinion script? You’re in luck. Mopinion has just introduced a template for Google Tag Manager (GTM) that simplifies the process.
    https://mopinion.com/mopinion-template-for-google-tag-manager-gtm/
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  5. Over the last couple of years, artificial intelligence (AI) has been incredibly popular across multiple digital mediums. Whether it’s conversational chatbots, data analytics or everything in between- given its flexibility and convenience, this technology is now used for a range of purposes.

    But how does it affect mobile app user experience? Can you really alter the experience of end-users with AI? Also, how can a developer implement artificial intelligence to enhance the user experience?
    http://clickz.com/using-artificial-intelligence-to-design-better-mobile-app-user-experience/259694/
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  6. Campus events are a big part of what makes the college experience memorable. When students and guests attend alumni weekends, arts performances and sports activities, they expect technology to enhance their experiences. Often, colleges must get creative to come up with the right tech solution for each type of event.
    http://edtechmagazine.com/higher/article/2020/01/how-create-positive-user-experience-higher-education-events/
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  7. Digital transformation is, in part, driven by the need for enterprises to deliver better customer experiences, meet new-gen expectations and, for some businesses, to remain competitive (and survive).

    For users––whether they are end users of a shopping site, customer support engineers using a ticketing system or business analysts looking for insights to drive the company forward––one thing remains the same: They want greater access to data than ever before. This has big implications for the future of database technology.
    http://eweek.com/database/why-user-experience-2020-requires-fast-data-access/
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  8. I get an overwhelming sense of grief and anger when I see the Net Promoter Score (NPS) being used as a beacon of light for companies. I have heard so many people praising the NPS, and using it as a legitimate way to measure customer satisfaction and success of a company.

    In fact, sometimes, it is used as the only way to measure these metrics. But, I really believe, the NPS should not be the basis of making critical decisions.
    http://uxdesign.cc/the-nps-sucks-11d33b748774/
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  9. The commercial use of 5G is accelerating around the world. The Internet of Everything is drastically increasing the number of connections, and new applications such as cloud-based VR and AR place higher requirements on end-to-end networks.
    http://mobileworldlive.com/latest-stories/ai-powered-services-for-5g-evolution-agile-intelligent-smart/
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  10. As with LinkedIn, social networks like Facebook, Twitter, and Pinterest use AI and machine learning technologies to identify and delete offensive material.

    LinkedIn, the Microsoft-owned site having over 660 million subscribers, recently outlined its approach to handling accounts that include inappropriate content, spanning from profanity to illicit services ads.
    http://it.toolbox.com/blogs/shrutiumathe/linkedin-uses-ai-to-remove-inappropriate-user-profiles-and-provide-a-better-user-experience-011720/
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Mopinion: The Leading User Experience Tool

Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.