Like me, you may have come across people who appear obsessed with security but happily book cabs, order food, and even make payments on their mobile phones without entering a single password / PIN.
This is not as contradictory as it seems if you look at the end-to-end customer journey.
https://www.finextra.com/blogposting/16802/winners-dont-let-security-screw-up-user-experience/
The challenge for banks and other financial services providers is how to strike the right balance between security and providing a great user experience.
https://www.forbes.com/sites/renehendrikse/2019/01/23/finding-the-right-mix-of-security-and-user-experience/
Enterprise mobility has, for long, promised to be a channel that would allow employees to work from wherever they want and be productive. This approach would not only improve the accuracy and efficiency of workers but would also allow them to be operational without any geographical constraints. Further, the addition of artificial intelligence (AI) into enterprise mobility will deliver the high-end results to the businesses.
AI will bring a change in the operational workflow of an organization in multiple ways and departments. The impact will be noticed across areas like device management, user experience, security, and applications. However, privacy concerns will also continue to rise in the wake of these new technologies, and advanced security measures need to be employed to prevent the data from misuse.
https://www.cioreview.com/news/how-ai-and-machine-learning-is-impacting-enterprise-mobility-nid-27329-cid-142.html/
While the rise of mobile brings unprecedented convenience to end-users, it also makes for an attractive exploitative touchpoint for cyber threat actors. Given that online retailers will continue to extend the range of services their mobile channels support to cater to consumer needs, mobile is a natural shift for cyber criminals. In just the first quarter of 2018 alone, 55 percent of transactions originated in the mobile channel, and almost two-thirds (65 percent) of fraudulent transactions were attributed to mobile application or browser.
https://www.enterpriseinnovation.net/article/price-mobile-convenience-711001575/
If you’re like most business leaders, you try to do everything you can to keep your company’s information safe.
You tell your employees to use strong passwords and offer regular trainings on phishing and the importance of internet security. You even make them change their passwords every six months or three months.
Although you know no system is foolproof, your rules should be as strict as possible in order to prevent a breach. Or should they? Evidence shows that stringent security measures can actually backfire, and can leave you more vulnerable than you were before.
https://www.helpnetsecurity.com/2018/08/21/stringent-security-measures/
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