eringilliam: ux*

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  1. One common reason why web marketers are not getting good results from their search engine optimisation campaign is that they fail to provide a good experience for users. To accomplish the latter, one should be collecting and analyzing user data.

    User data is perhaps the most precious commodity for businesses marketing on the web. It is the reason why web marketing services go to length for gathering consumer data that will allow them to connect and engage customers in useful and meaningful ways.
    https://www.rushprnews.com/2018/07/07/how-to-leverage-user-data-for-better-seo-and-user-experience/
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  2. UX writing is not something new, actually it exists for quite some time. In recent years, this skill has become more and more important because companies realise that solely relying on great UX design is not enough, a product needs a better microcopy so that the interface can communicate with its users more effectively. In this article, I am going to show you some UX writing tips. Don’t forget — your microcopy is as important as your visual elements.
    https://www.infusionsoft.com/
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  3. Today, web-development focuses on enhancing user experience. From small, medium to large enterprises, everyone is keen to leverage the Artificial Intelligence’s power for offering better personalization and boosting his or her web-experience.

    Let’s have a look at how Artificial Intelligence is transforming the web-development to enhance user experience:
    http://customerthink.com/how-ai-can-enhance-the-user-experience-of-web-applications/
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  4. An endless content repository is a double-edged sword. If users can’t find what they are looking for or discover content they are interested in, they are almost guaranteed to abandon your app. Many apps aim to improve user retention by helping users continuously discover relevant content, aided by their self-reported preferences.

    The foundation of this type of personalized in-app user experience is often built during user onboarding.

    Let’s look at some of the top media and entertainment apps leverage user onboarding to create tailored user experiences. We’ll also call out some relevant test ideas along the way.
    https://uxplanet.org/leveraging-user-onboarding-to-create-personalized-in-app-experiences-19a3730332fe/
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  5. User interface: the point of entry to a knowledge base that provides navigation, search, communication, help, news, site index, site map, and links to all tools

    To make it easy for users to access the people, process, and technology components offered by your KM program, provide an intranet or portal site with obvious links to the available resources. Allow users to quickly navigate to the appropriate sites based on their role, business process stage, and current requirements.

    The principles of good usability should be incorporated into the user interface. Here are some specific suggestions for doing so.
    https://medium.com/@stangarfield/user-interface-user-experience-and-usability-for-knowledge-management-2490dc0a50ab/
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  6. This subject may seem incredibly “big” for a single article, but it’s about the specific nature of usability that we often overlook or confuse. With this appreciation, you’ll be able to design more effectively, and your website’s usership will be able to grow, too.

    Usability replaced the outmoded label “user friendly” in the early 1990s. “Usability” has had trouble finding the definition we use now. Different approaches to what made a product “usable” splintered between looking at it with the view of the product in mind (i.e., the ergonomic design, such as a curved keyboard); looking at it from the point of view of the user (how much work and satisfaction/frustration he/she experiences using it); and the view of the user’s performance, which involves how easy the product is to use, if it’s to be used in the real world.
    https://www.interaction-design.org/literature/article/usability-a-part-of-the-user-experience/
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  7. If you’ve ever taken an Uber, you know that the startup identified practically every consumer pain point involved with hailing a taxi – not being able to find one, standing in a long taxi line, rude drivers, the credit card machine always being broken – and addressed each one with a simple, easy-to-navigate mobile app.

    Uber has become such a classic example because it figured out how to create a simple, clean experience for both the customer and the driver. When both sides work in perfect harmony, everyone enjoys the experience. The taxi industry didn’t see Uber coming, and has been slow to innovate in response.
    https://www.forbes.com/sites/dangingiss/2018/07/02/how-ubers-user-experience-creates-a-seamless-customer-experience/#2954eb96ff7a/
    Tags: , , , by eringilliam (2018-07-03)
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  8. Balancing digital advertising with a delightful user experience remains a conundrum for advertisers and publishers . With these best practices in mind, not only would the programmatic adtech ecosystem become more efficient, we could perhaps begin to hope for something as audacious as ads that enhance the UX!
    https://www.martechadvisor.com/articles/ads/digital-ads-and-user-experience-frenemies-forever/
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  9. User experience is often overlooked in website and app design and, indeed, the design of many things. How many times have you felt compelled to push a door only to find you need to pull it instead? While fire codes might dictate such design, it’s an example of user experience at work.

    While taking a moment to figure out whether a door is push or pull sounds like a small thing, those types of irritants can add up online -- and cost your business customers.
    https://www.entrepreneur.com/article/309161/
    Tags: , , , , by eringilliam and 1 other (2018-07-02)
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  10. The Internet has completely transformed since its evolution, and so has the web development. Websites with standard text pages, few pictures, and font variation are the tales of the old days. Today, the advancement of web technologies has enabled the web development to include images and audiovisual content for delivering another level of user-experience than just information.

    Moreover, Gartner has predicted that by 2020, enterprises will manage 85% of their relationship with customers without any human interaction. Therefore, it implies that Artificial Intelligence will enable customers to interact effectively. As part of this, machines will simulate the human intelligence processes involving the learning, reasoning, and self-correction.
    https://customerthink.com/how-ai-can-enhance-the-user-experience-of-web-applications/
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