Tags: ux*

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  1. With constantly changing technology, interminable bombarding of content, shrinking attention spans, ad fatigue, post-millennial market outlook, heightened consumer awareness, brand inclination towards experimentation, and the myriad small but significant changes happening around, your whole perspective about content should change. From the what (form) and where (platform) to how (distribution) of content, every single aspect should be probed, catechized, and even aborted, if required.
    http://usabilitygeek.com/4-ways-to-enhance-your-brand-ux-by-personalizing-content/
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  2. In a technology-driven world, it’s common to hear the term user experience, or UX. It is most often associated with products and platforms with a focus on ensuring end users have a positive and effective experience interacting with the solution. To be clear, user experience is more than the user interface, or UI (the visuals). It is the skeleton the UI is built on.
    http://forbes.com/sites/theyec/2020/01/03/how-to-evaluate-your-user-experience-ux-to-grow-your-business/#650f03e52fe3/
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  3. For some of the biggest and most considered products and services, the decision to buy doesn’t always come down to a solo customer.

    From finance and utilities, to travel, household goods, and entertainment, we often buy (and use) products and services as a couple, family unit, or group of friends.

    Why then do many of the online systems we use treat customers as solo decision-makers, tying customer accounts to an individual email address and neglecting (or even discouraging) sharing and collaboration?
    http://econsultancy.com/defining-ux-best-practice-for-shared-customer-experiences/
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  4. With the exception of some types of customer research and testing that must be done on site or in person, CX and UX jobs can be performed completely remotely. We do not need to come into physical offices, neither to whiteboard — thanks to digital and cloud alternatives — nor to collaborate with co-workers located in the US, Croatia, India, South Africa, Brazil and around the world.
    http://cmswire.com/digital-experience/what-2020-holds-for-ux-and-customer-experience/
    Tags: , , , , by tjeerdtraats (2019-12-18)
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  5. Trust in a brand means that users are confident about the quality of your products or services, and reassured that if there is something wrong with it, you can be relied to make it right. If this is how customers view your brand, your conversions could be manifold.

    For every digital business, the primary touchpoint for their consumers is the website or the application where brand interactions are created, and opinions are formed. For such businesses, user experience is a crucial part of a customer’s overall brand experience.
    http://financialexpress.com/brandwagon/why-user-experience-ux-is-important-to-branding/1794275/
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  6. Led by the largest retailers like Amazon, Alibaba and eBay, the worldwide e-commerce market reached $3.5 trillion in sales in 2019. By 2021 this number is expected to grow to $4.9 trillion, with 2.1 billion digital buyers.

    The top three countries for retail e-commerce sales in 2018 & 2019, according to Prioriello’s presentation, were China, the United States and United Kingdom. China has increased 27% over the last year, while the US and UK were up 14% and 11%, respectively.
    http://packworld.com/issues/e-commerce/article/21105576/digital-print-boosts-user-experience-for-ecommerce-packaging/
    Tags: , , , by tjeerdtraats (2019-12-11)
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  7. User Experience (UX) Market report presents the size of the market by carrying out the valuation in the constrained time period. The major players dominating the market are focused upon throughout the by analyzing their revenue, their business summary, product segmentation along with the latest developments.
    http://techilabs.com/latest-global-user-experience-ux-market-report-2019-to-talk-about-historical-development-2014-2018-and-estimated-forecast-2019-2025/66986/
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  8. Face it. Even if you believe yourself to be the world’s most creative designer or developer, we’re all in need of some inspiration every now and then. We like to call this, ‘having a mindset for growth’. And one of the best places to find this inspiration as well as stay ahead of the latest trends and best practices in the user experience space is to consult expert opinions, which – you guessed it – are often found in articles on User Experience (UX) blogs.
    http://mopinion.com/hottest-user-experience-ux-blogs/
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  9. Stedin is a regional Dutch network operator that mainly operates in the Netherlands’ Randstad region, which consists of Rotterdam, The Hague and Utrecht. As one of the top three largest operators in the Netherlands, Stedin is responsible for the transport of electricity and gas to more than 2 million customers (including industrial customers).
    Eager to gain better insights into how their website was performing and how they could improve the online experience (on a deeper level) Stedin employed Mopinion as its digital feedback solution.
    http://mopinion.com/customer-story-stedin/
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  10. Facebook has gone ahead and done it. The company begun hiding the number of likes that posts have received, starting today in Australia.

    You will see “John Doe and others” instead of “John Doe and 15 others” under your post. App researcher Jane Manchun Wong uncovered this test from a beta version of the social network’s app, earlier this month.
    https://thenextweb.com/facebook/2019/09/27/facebook-tests-hiding-like-counts-just-like-instagram/
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Mopinion: The Leading User Experience Tool

Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.