tjeerdtraats: innovation*

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  1. At Mopinion, we are proud to announce the release of a new mobile feedback SDK for companies collecting customer feedback in iOS and Android apps. This innovative solution will continue to provide marketers with an easy way of gathering powerful feedback within their native apps, only now with more customisation options, a wider range of targeting features based on in-app user behaviour and more advanced analysis capabilities.

    Developed in response to an increasing demand from the market, this new SDK provides mobile developers and mobile product managers with a flexible and easy-to-install solution for in-app feedback.
    https://mopinion.com/mopinion-releases-new-mobile-sdk-in-app-feedback/
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  2. There’s no getting around it—flight delays are a pain. You’ve made plans wherever you’re going, or you’ve got a meeting two hours after you land, but no matter how you slice it, you won’t get there on time. It’s frustrating for everyone involved, just the sort of thing you didn’t need on your already-stressful trip.
    https://www.forbes.com/sites/bishopjordan/2018/03/20/how-to-predict-flight-delays-using-google-flights/#16829b1241c2/
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  3. The payments business has undergone a massive revolution. While online shopping technology has surged forward with better shopping cart systems, AI-assisted tools to help you find what you're looking for - even when you don't know what you want, and greatly improved user interfaces, payments have languished. Andy Barker, the head of payments at online commerce shopping provider Magento, and I spoke about this at the recent MagentoLive event.
    https://www.lifehacker.com.au/2018/03/payments-are-slowly-catching-up-with-online-commerce-systems/
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  4. Samsung’s foldable phone has become a mystery that will not be solved until next year. Samsung’s mobile president DJ Koh has recently given an interview to the world’s most popular tech news outlet Cnet and said that the company is making progress on the foldable phone, rumored as Galaxy X.
    https://www.techjuice.pk/samsungs-foldable-phone-best-user-experience-president-dj-koh/
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  5. In recent years there has been growing a discussion on the ability of traditional businesses to adapt their services to the expectations of customers born after 1980. What should traditional businesses consider in order to offer a service that will meet younger generation requirements? Can the banks stay in their domain in the future, or will they be replaced by FinTech companies?
    https://www.finextra.com/blogposting/15005/how-digital-banking-can-meet-young-customers-expectations-to-survive-in-the-age-of-disruption/
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  6. The evidence for using digital technologies to improve outcomes in mental health care is growing at a rapid rate. Already, studies have highlighted how technology can be used to effectively provide well-established treatments, such as cognitive behavioral therapy.
    http://www.psychiatrictimes.com/telepsychiatry/user-experience-key-step-realizing-role-mental-health-apps/
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  7. In its early days, Android was a slow and buggy mobile platform. Even the most powerful smartphones that were released each year would experience stuttering and stammering while performing the simplest of tasks, like scrolling or opening apps. And if your Android flagship phone was actually doing some heavy lifting like playing a resource-intensive game, it was a total mess.
    http://bgr.com/2018/02/07/best-android-features-hidden-menu-increase-speed/
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  8. The Software-as-a-Service (SaaS) solution, WEBFLEET, has been completely rebuilt and includes brand new features and a fresh, more intuitive user experience that includes advanced customisation capabilities. The revamped software is enhanced when coupled with the new range of TomTom PRO driver terminals. Together they help provide more effective job dispatch, while delivering market-leading routing, navigation and traffic information.
    https://businesstech.co.za/news/industry-news/223248/tomtom-telematics-launches-next-generation-fleet-management/
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  9. Mopinion now offers a more secure user login process for Mopinion users with Two-Factor Authentication (or 2FA). Two-Factor Authentication is an extra layer of security that requires users to submit not only the username and password, but also an additional piece of information that can only be known to the user. This additional layer of security aims to further minimise risk and protect businesses from an online security breach.
    https://mopinion.com/mopinion-adds-extra-security-layer-with-two-factor-authentication/
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  10. To kickoff the new year, Mopinion has just launched a new feature within its platform: customisable inbox filters and views. This new feature will give users total control of the views they create in their inbox of feedback items. It enables users to combine key data fields such as scores, browsers, texts, URLS and more – which provides for very specific views.
    https://mopinion.com/mopinion-launches-customisable-inbox-filters-and-views/
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Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.