This subject may seem incredibly big for a single article, but its about the specific nature of usability that we often overlook or confuse. With this appreciation, youll be able to design more effectively, and your websites usership will be able to grow, too.
Usability replaced the outmoded label user friendly in the early 1990s. Usability has had trouble finding the definition we use now. Different approaches to what made a product usable splintered between looking at it with the view of the product in mind (i.e., the ergonomic design, such as a curved keyboard); looking at it from the point of view of the user (how much work and satisfaction/frustration he/she experiences using it); and the view of the users performance, which involves how easy the product is to use, if its to be used in the real world.
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