What is best practice when it comes to UX? Unfortunately, a lot of advice out there on 'user experience' (UX) directly contradicts other advice. Some of this bad advice is simply out of date, but some is simply wrong—always was, always will be.
How do these myths take hold? Sometimes what makes for good advice is sector-dependent and not universally applicable, other times it's because of "truthiness": "Don't make users click more than three times" sounds like it should be true, even if it isn't.
Confusion over best practices for UX reign over every sector. This confusion creates myths, and these myths create disjointed experiences that actively work against the frictionless customer experience.
So what are these myths?
https://www.computing.co.uk/ctg/opinion/3070207/debunking-the-myths-around-ux/
As technology arcs toward sophisticated innovation, minimalism is on the rise. Designers are embracing the sleek over the spartan in hopes of developing experiences that offer better usability while maintaining a low profile.
Creating an interface that’s intuitive requires two steps: First, determining the most necessary functionalities for each screen, and then guiding users to these specific functions.
Seamless designs not only make user navigation easier, they also put people at ease — ultimately keeping them active on a website, app, or other digital platform and more likely to become repeat users and visitors.
https://www.business2community.com/web-design/when-less-is-more-the-power-of-minimalism-in-ux-design-02168442/
The enterprise sector’s embracing of AV technology continues at pace. However, there is some difference of opinion as to whether much of this corporate tech adoption lacks a creative edge, with too much AV box-ticking (perhaps with one-box solutions), and not enough attention paid to delivering a service for users – point and shoot, rather than creative interaction.
It is perhaps more difficult to measure the effectiveness of AV technology within enterprise when user experience is compromised.
https://www.avinteractive.com/features/making-strategic-use-case-tech-10-02-2019/
Machine intelligence doesn’t automatically lead to smarter user experience if product designers and machine learning experts don’t talk the same language.
The language and concepts of machine learning are far from intuitive. And user experience design requires an understanding of how people think and behave, simultaneously taking into account the irrationality of human behavior and the messiness of everyday life.
https://venturebeat.com/2019/02/09/ui-ai-combine-user-experience-design-with-machine-learning-to-build-smarter-products/
“Our company is trying to get away from Big Design Up Front. Why doesn’t UX get fast feedback and iterate?” the conference attendee asked. Considering a multi-step process, he asked why UX doesn’t design step 1, deliver that, design step 2, deliver that, etc.
Imagine your company is setting up a new workflow for a customer to register and sign up for your system. The customer will need to complete a process where they create an account (or at least choose a password), select the level of service wanted, enter payment details, review the order, then complete it and get a confirmation message.
https://www.cmswire.com/digital-experience/why-doesnt-ux-get-fast-feedback-and-iterate/
UX design is all about providing your users with the information they’re looking for, and doing that in the cleanest and most intuitive way possible. Sounds challenging right? Well that’s just a day in the life of a UX Designer.
In this article, we’ve rounded up a list of the most useful tools for UX Designers and to make it a bit more user-friendly, we’ve broken these tools into five different categories: UX Analytics Tools, Session Recording & Heatmapping Tools, A/B Testing Tools, Visual Feedback Tools, and Prototyping & Wireframing Tools.
https://mopinion.com/top-25-tools-for-ux-designers/
UX design and testing continue to evolve with the emergence of new technologies that enable new types of experiences. Mobile and web apps changed the conversation from UI to UX. Now, UX involves much more than graphical UIs and app performance. Organizations must deliver omnichannel experiences that contemplate voice interfaces, virtual elements and more.
“We’re just scratching the surface of UX design as a discipline. It’s not UX/UI. UX is a much broader discipline than UI,” said Jason Wong, research VP at Gartner. “UI looks at how the user interacts with a given application. UX includes user research, content, performance and back-end so you need a team to help execute that.”
https://sdtimes.com/softwaredev/ux-design-it-takes-a-village/
Industrial Forecast on End User Experience Monitoring Market: The report comprises of a comprehensive analysis of the End User Experience Monitoring Market on the global and regional basis. Global End User Experience Monitoring Market is expected to register a strong CAGR in the forecast period 2019 to 2024. In addition, this report consists of the in-depth study of potential opportunities available in the market on a global level.
The study of the End User Experience Monitoring Market by Reports Monitor provides the market size and market trends knowledge along with factors and parameters impacting it in both short- and long-term. The study offers a 360° view and provides insights, profiling the key outcomes of the industry. These insights aid the business decision-makers to formulate better business plans and make cognizant decisions for enhanced profitability. Moreover, the study helps venture capitalists in understanding what’s better for the company.
https://fashionjournal24.com/the-comprehensive-study-on-about-global-end-user-experience-monitoring-market-2019-by-growth-factors-applications-regional-analysis-key-players-ca-technologies-micro-focus-sap-appdynamics-ibm/
You probably don’t notice intuitive web design, but you do notice bad design. People such as Charles Novabos, who works with Pramerica, are essential to ensuring a seamless online experience.
While bad website design sticks out like a sore thumb, good website design should be imperceptible. You mightn’t even notice when a page is well integrated across your devices or is designed intuitively – you’ll be too busy breezing through the site with ease.
Ensuring websites are seamless to navigate, however, is a far from easy task. That’s why companies such as Pramerica need user experience (UX) researchers such as Charles Novabos. We caught up with Novabos to see what his working day entails.
https://www.siliconrepublic.com/people/pramerica-charles-novabos-ux-design/
According to comScore, seven out of every 10 hours we spend on the web are on mobile devices. All those years of wanting a big screen and now we choose to stare at a screen that’s smaller than most turtles. What the heck is that all about?
The answers are obvious: ease of use, accessibility and portability. It’s not like it’s convenient to use our laptop computers while we’re in line at Trader Joe’s or at our kid’s softball tournament — between games, of course. The reality is that we have our phones with us all the time and they have become our No. 1 resource for accessing the web.
http://www.rentalmanagementmag.com/Art/tabid/232/ArticleId/31403/Make-the-mobile-experience-awesome.aspx/
