eringilliam: ux-designer*

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  1. Imagine, you are given the task of designing the package for a Soap brand. The first set of questions you would ask are, “Is it a soap bar or gel?”, “What is the quantity?”, “What kind of fragrance does the soap have?”, “What is its shape if it is a bar?”, etc. Now if the client says, “The fragrance and shape haven’t been decided yet. But let’s make the packaging first keeping a generic soap bar in mind. We can think of these things, later.” In this scenario, where would you start? What colours will you use? What will be the messaging on the packaging? What kind of visuals would you use? Will you be able to come up with a design for the packaging without any of these coherent details? The answer is a resounding ‘NO’!

    While designing the UX of a website, the content is like the ‘Soap bar’ and the packaging, the UX design you come up with. Here are some of the reasons why UX designers and product owners need to start adopting a content-first approach –
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  2. UX design is all about providing your users with the information they’re looking for, and doing that in the cleanest and most intuitive way possible. Sounds challenging right? Well that’s just a day in the life of a UX Designer.

    In this article, we’ve rounded up a list of the most useful tools for UX Designers and to make it a bit more user-friendly, we’ve broken these tools into five different categories: UX Analytics Tools, Session Recording & Heatmapping Tools, A/B Testing Tools, Visual Feedback Tools, and Prototyping & Wireframing Tools.
    Tags: , , , by eringilliam (2019-02-05)
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  3. As a manager with a technical background, I struggled for a long time to evaluate candidates for positions outside of my expertise – especially user experience designers.

    Experienced UX designers are one of the most coveted talent assets among small businesses, especially those that rely on tech, which is part of the reason why designers have one of the highest turnover rates in the industry at 23.3 percent. But if you don't have a design background, it can be difficult to gauge exactly how much value a good UX designer adds to your small business – especially because the job title itself can mean so many different things.
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  4. As I completed my last article, Confessions of a UX Designer, I realized I was just on the edge of something that has become problematic in, not just UX, but the business world at large. That problem is where our focus lies as we build products, gravitating towards that ever-looming release date while failing to understand what the true product really is. In terms of UX, the prime culprit I am alluding to is our ceaseless obsession with the UI.

    It has been written that UX is not UI (or UI is not UX). If this is true, then why is it most teams spend the majority of their time developing the UI? Full disclosure: I don’t have any hard science behind this claim. This comes, primarily, from my own experience and my conversations with colleagues over more than a decade. However, there is secondary evidence to strongly support the observation that UX is more UI than anything else.
    Tags: , , , by eringilliam (2018-10-12)
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  5. The website is full of internal speak, lack of flow, and the critical information to help the user is suffocated by the weeds of marketing waffle and so the user needs to phone the support centre – who’s to blame?

    The patient gets frustrated when the patient after them in A&E gets treated more quickly because their injury is more serious but they don’t understand that process – who’s to blame?
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  6. There is a Spanish proverb that translates: “In the blacksmith’s house, a wooden knife”, and is the paradox of how there can be scarcity of something where there should be abundance. It happens to be true in many professions.

    What about UX Designers? They are all about analyzing human behavior to develop solutions that create meaningful digital » experiences. They feel passionate about finding the pain points in users and releasing that pain through new or improved products and services.

    But, who analyzes the pain points of UX Designers? Who studies their behavior, their interactions, their experiences? Other Designers?
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  7. Design practitioners get asked the value of their work all of the time. They never have a good answer.

    There are good reasons for this. Often, practitioners don’t actually add value. They tweak colors and shapes of objects on the screen, or they move controls from one side to the other. They change the hamburger-menu to a tossed-salad-menu. When much of what passes for interaction design is really just visual tweaking, what quantifiable value does it provide? Not much.
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  8. There are a lot of articles on the internet on how to spot a good UX designer. This article is different. In this article, I want to talk about how to spot a really bad designer.

    Here are ten quotes that help you detect a terrible designer.
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  9. "A few days ago was my 2 year anniversary at StatMuse (visit us) and subsequently also my 2 year anniversary as a UX/UI Designer! Although I am happy that we’ve shipped multiple responsive websites, a brand new iOS app, and a some platform bots, I do recognize that I’ve made a whole bunch of mistakes along the way."
    Tags: , , , by eringilliam (2018-05-30)
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  10. "If you want to be more than a punch-clock agency tool, if you are actually passionate about design and user experience, and you want to advance the state of the art, you need to be thinking bigger. UX is about more than heuristics and processes. It encompasses a broad spectrum of knowledge, and the best designers are renaissance (wo)men. Therefore, if you aren’t expanding your horizons beyond the world of UX reading, you’re getting left behind.

    That’s why I’ve compiled this eclectic list of non-UX books that you, the UX designer, should put on your reading list right away. None are specifically about user experience, but each of them has an important lesson to teach you, but only if you have the brain cells to draw the connection. If you’re reading this article, then that probably describes you. Get at it."
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