Tags: ux-research*

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  1. Instead of assuming what is best for their website visitors, companies around the world are adopting a user-led approach through User Experience research methods (UX research).

    As difficult as it may be, these organizations are putting aside their previous beliefs around how visitors come to, navigate through, and ultimately complete an action on their site. Instead, they’re employing UX research and letting their users provide direction on how a site should be designed (in terms of layout, usability, navigation, ease of task completion, etc.). Note: UX research feeds into UX design.

    In this article, we’ll cover why UX research is important, and how and where to begin. We’ll also illuminate useful UX research methods for those of all knowledge levels – from beginners to beyond!
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  2. When it comes to designing and building a mobile app that your target users will love, there’s one piece of the puzzle you can’t afford to overlook:

    Without research, your app building team is acting on impulse only. You don’t know what your target customer actually wants, why they want it, or how you should deliver it to them. If you don’t create a user experience your target users latch onto, they won’t bother coming back for more.

    Here’s the harsh reality about UX: 34 percent of people say functionality drives their decision of whether or not to download an app. And most will not return, or may even delete the app, if that is to happen. If your user doesn’t enjoy your app the first time around, you can bet they’re gone for good. Just like that.
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  3. Thinking about conducting some user research? Wondering which techniques are most likely to provide useful results? Then look no further. We’ve compiled a list of 7 excellent techniques which are tried and tested and have been proven to deliver real value in UX projects. Let’s take a look at each technique and see what it is and why it works:
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  4. Today, UX research has earned wide recognition as an essential part of product and service design. However, UX professionals still seem to be facing two big problems when it comes to UX research: A lack of engagement from the team and stakeholders as well as the pressure to constantly reduce the time for research.
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  5. Learn about core concepts in UX design: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more! Claim your complimentary copy before the offer expires.
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  6. Imagine a website with buttons for actions, text fields for data entry, lots of hero images for eye candy. But there are no labels for text fields. Images are blurred out. No calls to action for button labels. Visitors don’t know what to enter. Visitors don’t know why they need to click. Images have no captions. Everything is floating in a context-less glob.
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  7. User experience tests are often troubled by too many constraints: budget, staff, vagueness of the results… This year I wanted to use my knowledge in hypnosis to make them easier, more precise and less biased. This study has led to interesting results, particularly for those who wish to pursue emotional design.
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  8. The first article of this series looked at how a consistent and repeatable intake process can be used to improve team alignment and reduce friction when launching a design or redesign project. In this installment, we’ll move from a a validated assumptions worksheet to the creation of actionable user personas, while introducing the user matrix model I developed at Dell EMC. Before we get down into the weeds though, we’ll pause to talk about the acquisition and requisition of UX research.
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Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.