India's fast paced modernization has positioned us in the global spotlight. Quick success of new age products and services like Jio, Hotstar, etc. are rewriting the rule book for businesses in the country. Riding on the wave of digitization, corporates in India are faced with a heap of growth opportunities as well as challenges.
On one hand, companies are seeing tremendous potential for establishing a strong online experience that will take their business to the next level. On the other, they challenged with a range of complexities involved in making their business omnipresent and ensuring that their online experience delivers on the needs of customers and partners alike. In the race to stay competitive and match customer expectations, brands are hastily taking the leap by hopping onto the online bandwagon. And just when these businesses figure out their digital strategies - new experiences emerge, competing for customers' attention.
https://economictimes.indiatimes.com/small-biz/security-tech/technology/hastily-hopping-onto-the-online-bandwagon-make-user-experience-design-your-business/articleshow/63854927.cms/
There is no doubt about it, UX is a hot topic. Some say it is design thinking, others call it user-centered design. But no matter how you describe it, UX will be a major force going forward.
The tech world has previously been all about software engineering and what code could do. But now, coding is becoming increasingly commoditized. It is the consumer interface of the technology that matters most, and that makes sense. The face dictates the brand experience, customer acceptance and ease-of-use. It influences support costs and directly impacts sales...
https://customerthink.com/has-user-experience-research-been-eating-too-much-junk-food/
Recruitee is a cloud-based ATS (Applicant Tracking System) that streamlines the recruitment process. In order for us to successfully save our users’ time and effort during hiring, we have to listen to their feedback! While we have a firm grasp on how to best execute recruitment software in order to produce results, there may be a feature every once in a while that could be improved for the vast majority of users. It helps tremendously to receive feedback on feature requests, bugs, or other comments, because we are constantly updating and improving the software to be the best it can be and allow our users to make the best hires possible....
https://mopinion.com/guest-post-customer-feedback-tips-software-company-recruitee/
Keeping up with technology is a priority for grocers, with omnichannel initiatives leading the way.
According to Progressive Grocer’s 85th annual industry survey, nearly three-fourths of respondents plan to increase their tech spending in 2018.
Technology has jumped to the third most pressing concern for grocers, trailing only labor issues and competitive threats. Last year, grocers ranked technology ninth on Progressive Grocer’s annual survey.
http://customerthink.com/grocers-are-connecting-omnichannel-excellence-to-better-cx/
This post takes a look at how the Information and Communication Technology (ICT) sector, and specifically digital interfaces, can be harmful to the environment. We’ll then offer some insight into how UX designers can curb their carbon footprint through sustainable interface design and green UX.
https://www.justinmind.com/blog/green-ux-is-your-ui-harming-the-environment/
‘Employees are the backbone of our business’. But do your employees feel invested in the mission of your company? What about future employees? Interestingly enough, while 78% of companies have a documented employment engagement strategy, only 50% measure the success of this strategy. That is why it’s important to measure engagement and continuously ensure your employees (and future employees) are happy and committed. Try one of our free employee engagement survey templates from the Survey Marketplace!
https://mopinion.com/great-templates-for-employee-engagement-surveys/
Your website is often the first chance you have to market your company’s products and services to your customers. So why wouldn’t you make it a priority to have the best website content out there? Now you can with our easy-to-use website content survey templates from the Mopinion Survey Marketplace!
https://mopinion.com/great-templates-for-creating-website-content-surveys/
Increased ownership of personal mobile devices and unfettered Internet access has given rise to a new breed of consumers - arguably some of the most informed yet impatient in history.
Businesses seeking to meaningfully engage audiences and elevate themselves from the constant chatter of 24/7 news feeds and notification cycles have increasingly found themselves engaging and exploring the applications of User Experience (UX) design to enhance business growth. UX refers to a person's experience with a digital product or service.
Some hard-won bits of wisdom private investment platform Fundnel has learnt from experience include....
https://www.tnp.sg/news/views/great-digital-user-experience-key-winning-and-keeping-customers/
More and more government agencies and NGOs are starting to focus on what is called ‘the online citizen experience’. In fact according to an Accenture survey, nearly 65% of public service leaders have claimed that a personalised, online citizen experience is one of their highest priorities. However, in order to achieve this, these agencies must digitise their efforts and start catering to their citizens in an online environment. So how do they do that exactly?
https://mopinion.com/government-agencies-ngos-online-customer-centricity/
Google has made mobile page speed a priority for the past couple of years. It introduced Accelerated Mobile Pages in October 2015 as part of a broad initiative to speed up web browsing on mobile devices. The following year, the company emphasized websites that used AMP more prominently in its search results and on Google News, per TechCrunch.
https://www.mobilemarketer.com/news/google-will-rank-faster-mobile-pages-higher/515012/
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