eringilliam: ux*

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  1. "If you want to be more than a punch-clock agency tool, if you are actually passionate about design and user experience, and you want to advance the state of the art, you need to be thinking bigger. UX is about more than heuristics and processes. It encompasses a broad spectrum of knowledge, and the best designers are renaissance (wo)men. Therefore, if you aren’t expanding your horizons beyond the world of UX reading, you’re getting left behind.

    That’s why I’ve compiled this eclectic list of non-UX books that you, the UX designer, should put on your reading list right away. None are specifically about user experience, but each of them has an important lesson to teach you, but only if you have the brain cells to draw the connection. If you’re reading this article, then that probably describes you. Get at it."
    https://uxplanet.org/7-non-ux-books-every-ux-designer-should-read-cb4e53adf843/
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  2. User Experience Design (UXD or UX) in web design is the process of enhancing user satisfaction by improving the usability, accessibility, and efficiency of user interaction with websites. Here at Intechnic, we’ve been studying and applying the best user experience principles in our work. Earlier this year I became the 9th person in the world to earn the prestigious Master of UX Certification from Nielsen Norman Group – the world’s authority on UX design. I would like to share some of the best practices I’ve acquired over the years. Here is my list of 100 Top UX Practices every web designer should follow:
    https://www.intechnic.com/blog/100-ux-design-pro-tips-from-user-experience-master/
    Tags: , , , by eringilliam and 1 other (2018-05-25)
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  3. What? When? Where? Why? How? Who?

    These are all seemingly simple questions with complicated answers. These are also questions at the core of UX, at the core of creating effective user experiences. As a UX designer on the services team here at Mendix, I work with teams to create applications that help both their organizations and end users meet their goals.

    User experience (UX) is a term that continues to be popular in the technology and design industries. Despite its popularity, many are unsure what UX means and how to use the term correctly. You'll often hear it referenced when talking about digital interfaces, like those in websites or mobile apps. While that's not incorrect, a deeper view into UX is crucial for a deeper understanding of what UX is and why it's important.
    https://dzone.com/articles/are-these-the-apps-youre-looking-for-user-experien/
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  4. With the convergence of context, channels, content, and commerce; friction at different stages of the customer journey is considered the worst enemy of customer experience (CX). Regardless of the industry or area, your business operates in; this has resulted in an ongoing debate in experience economy on how to make great products and deliver exceptional services as it is an opportunity to create a lasting and meaningful experience for digital-savvy customers. So one of the items rising as a top priority of CX agenda is to provide a seamless and frictionless experience across all channels.
    http://customerthink.com/to-have-friction-or-not-to-have-friction-along-the-customer-journey/
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  5. User experience (or UX) is a term developers use to describe how your customers interact with your software.

    I’m sure you’ve used a website or an app before and been bamboozled or frustrated – this is an example of bad UX. Conversely, as well as simply delivering functionality to your users, good UX will go that extra step to make your software a delight to use.
    https://www.cio.co.nz/article/641348/user-experience-just-pretty-fluff/
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  6. Is your user experience leaving money on the table? Take a fresh look at your digital strategy and leverage these opportunities to simplify UX for greater ROI.
    https://www.inc.com/amy-buckner-chowdhry/4-ways-to-simplify-your-user-experience-for-greater-returns.html/
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  7. Increased ownership of personal mobile devices and unfettered Internet access has given rise to a new breed of consumers - arguably some of the most informed yet impatient in history.

    Businesses seeking to meaningfully engage audiences and elevate themselves from the constant chatter of 24/7 news feeds and notification cycles have increasingly found themselves engaging and exploring the applications of User Experience (UX) design to enhance business growth. UX refers to a person's experience with a digital product or service.

    Some hard-won bits of wisdom private investment platform Fundnel has learnt from experience include....
    https://www.tnp.sg/news/views/great-digital-user-experience-key-winning-and-keeping-customers/
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  8. With mobile-first indexing recently being rolled out, it’s out with the old and in with the new. Here’s how you can up your mobile user engagement in 8 easy steps.
    https://edgylabs.com/8-ways-to-increase-mobile-engagement/
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  9. As banks and credit unions increasingly consider partnering with fintech firms, the main motivation is usually around enhancing the consumer experience. This is achieved through greater use of consumer insights and deployment of advanced technologies.

    In reviewing several recently announced banking and fintech partnerships, it becomes clear that addressing the consumer experience is a core motivating factor. Certainly the strategic rationale for collaboration is much broader: financial institutions pursuing revenue synergies, market expansion, or even access to innovation from partnerships. However, in today’s digital-first world, user experience is increasingly guiding collaboration decisions as much as individual product, market, or growth considerations.
    https://thefinancialbrand.com/72411/banking-fintech-partnership-cx-experience-trends/
    Tags: , , , by eringilliam (2018-05-22)
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  10. User experience (UX) is the overall experience a visitor has on a website, in a program or in a mobile app. It's not any single design element or layout that defines the experience -- instead, it is a comprehensive compilation of many little interactions woven together, producing positive or negative feelings about the website and, by default, the parent company.

    The emotional connection that users feel as a direct result of the UX design directly impacts brand identity, consumer retention and a business's bottom line.
    https://www.entrepreneur.com/article/313003/
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