In this interview, CEO and co-founder of Talla Rob May discusses how his company is using big data and artificial intelligence to help businesses improve the user experience for their consumers
https://www.psfk.com/2018/05/rob-may-talla-nterview.html/
As content marketers, we spend a lot of time talking about how to attract new audiences and engage our current readers. The user experience doesn’t end the first time our content is consumed. That’s just the beginning. It’s our job to continuously nurture our audience, which is why so much effort goes into planning editorial calendars that speak to different levels of expertise, e-books for a deeper understanding of complex topics, and a focus on storytelling as a means to build connection.
But what we don’t often talk about are the places where the user experience falls apart, and content consumers who were once excited to connect with us disengage—or perhaps never have an opening to become engaged in the first place.
https://www.skyword.com/contentstandard/marketing/the-broken-user-experience-content-driven-fixes-to-audience-disengagement/
A change in what vehicle buyers and users want out of life, as well as trends toward autonomy and the increasing computerization of vehicles, will soon change the in-vehicle user experience.
That’s the consensus of panelists here today at a user experience session at the 2018 WardsAuto Interiors Conference.
“This is an incredibly rapidly changing area of auto interiors,” moderator Pat Murray of Murray Design tells the crowd at the session on UX.
http://wardsauto.com/interiors/changing-priorities-autonomy-computerization-shift-user-experience/
"User experience testing often scares entrepreneurs and marketers. It seems like a daunting task, especially if you have lots of products or lots of pages on your website.
However, it’s essential if you want more conversions.
ClickMechanic conducted extensive user experience testing before relaunching its website. The testing resulted in an impressive 50 percent increase in conversions."
https://www.crazyegg.com/blog/user-experience-testing/
IIoT technology has evolved to the point that self-serve solutions are easier to configure, with personalized display mash-ups and data analytics.
Who needs that data-scientist system designer?!
Not so fast. There’s a flipside to this build-your-own-world. The flexibility of the new self-serve technology is both its strength and its weakness, as you must determine who will help develop the most intuitive interface, design and data management for your system
https://www.smartindustry.com/blog/smart-industry-connect/ux-is-the-new-ui/
For decades technology has been focused on the user experience. After all, if the average user can’t understand how to interact with the features of a device or an app, that device or app is destined to be an abject failure. Yet, in recent years, the UX community has undergone a revolutionary shift: Instead of focusing on users, most UX professionals focus on customers.
The difference between user experience (UX) and customer experience (CX) is a subtle one, but it is one that is incredibly important to the field of design. For those interested in pursuing user experience design degrees, this is the history of the transition from UX to CX and what means for the future of design.
https://customerthink.com/how-ux-became-cx-the-rise-of-customer-focused-design/
When it comes to website and app design, user interface (UI) is king. After all, your users see the UI first and they will continue to interact with it on a regular basis. Website users value the user interface so much, a typical visitor will form an opinion about your website within 50 milliseconds — and you can guarantee that level of expectation translates to apps, too.
https://www.cmswire.com/customer-experience/5-user-interface-mistakes-that-drive-customers-away/
"A few days ago was my 2 year anniversary at StatMuse (visit us) and subsequently also my 2 year anniversary as a UX/UI Designer! Although I am happy that we’ve shipped multiple responsive websites, a brand new iOS app, and a some platform bots, I do recognize that I’ve made a whole bunch of mistakes along the way."
https://uxdesign.cc/shhh-a-ux-designers-mistakes-efa20d93fcf7/
WhatsApp developers have been quite active for some time and have been regularly making changes to their app in one way or another. Sometimes the changes are liked by the users, sometimes not.
Facebook-owned WhatsApp has again been testing some new features that will be added to the app in the future.
Here’s us listing those new features :
https://www.techquila.co.in/whatsapp-testing-five-new-features/
While a data-based world allows us to build services and products, it also requires complicated processes of acquisition that can be tedious if not overwhelming. This is why businesses are increasingly implementing artificial intelligence to simplify their data-based services. Here’s how 5 brands are turning to chatbots and voice programs to allow users to easily input information and receive personalized instructions for complex or unfamiliar processes, resulting in a customer onboarding journey with minimal friction.
https://www.psfk.com/2018/05/trend-brands-leverage-ai-streamline-user-experience.html/
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