Consumer habits are quickly shifting and more online activity is occurring on-the-go with mobile phones, netbooks, e-readers and tablets as opposed to desktops and laptops. Every device and operating system offers a unique user experience with specific functions, requirements and behaviours.
The Problem: Many business websites do not provide a smooth user experience on mobile devices. Users need to ‘pinch-and-zoom’ to properly view webpages, webpages are slow to load and site menus are difficult to access.
Not being accessible on mobile devices results in a loss of local website traffic, mobile leads, and potential profits.
https://greenlotus.ca/blog/responsive-website-design/
Are you looking for ways to improve the user experience (UX) of your business website? Want to better understand what your website visitors need from you?
Digital Marketing Philippines share their guide to UX in this infographic.
https://blog.red-website-design.co.uk/2017/08/21/improve-user-experience-website-infographic/
In today’s changing marketing landscape, your website has become a more powerful tool than ever. As a 24/7 salesman, your website has the potential to be your most powerful asset and the centerpiece of your marketing efforts.
https://blog.hubspot.com/marketing/improve-your-websites-user-experience/
Who said the listicle was dead?
To celebrate the recent release of our Ecommerce Best Practice Guide, I decided to round up a barrage of fancy, neat and impressive UX features. Some are simple established best practice, others are particularly innovative.
Most of the features help to usher the user along towards finding the right product and then purchasing it.
https://econsultancy.com/blog/69552-93-ecommerce-ux-features-that-create-user-flow/
Consumers are gradually starting to ignore sales pitches and tune out the invasive marketing methods that many businesses still employ regularly. And subsequently, these changes have made way for a new method of bringing in new customers – inbound marketing. Inbound marketing has recently become a very popular method of marketing among digital-first businesses, especially in terms of content marketing – which is considered a subset of inbound marketing. As a result, many content and inbound marketing tools have since been developed to make these strategies more efficient.
https://mopinion.com/top-27-content-inbound-marketing-tools-software/
Collecting and analysing feedback is one thing, but bringing it to a profitable conclusion by taking action is what makes the whole feedback process worthwhile. We refer to this last step as ‘closing the feedback loop’. This is a key concept in managing the online customer experience, which is why it’s important that this step is not overlooked. It’s also imperative that this step is carried out as efficiently and effectively as possible. To do this, close collaboration is often required. The question is, what does this collaboration look like?
https://blog.azendoo.com/the-power-of-collaboration-in-closing-the-feedback-loop/
Digital customer experience practitioners have a lot on their minds between data, governance, qualified leads, omnichannel experiences and more. With these thoughts come a fair share of challenges. Just look at these customer experience industry numbers that illustrate some of those challenges like resources. What's on the mind of DX practitioners? We caught up with some of them at the recent third annual CMSWire DX Summit in Chicago.
https://www.cmswire.com/digital-experience/dx-practitioners-on-user-experience-global-execution-challenges/
Adapting your business model to stay one step ahead of your competitors is an ongoing challenge for many publishers; audience, content, new industry products, technologies, advertising and revenue models, these and more are fundamental when keeping a business’s plan up to date.
But how exactly do media publishers shape their strategy to cater for the ever-changing audience needs?
http://www.thedrum.com/news/2017/11/27/the-future-media-publishing-user-experience-according-seedtag/
Many business owners think of conversion rate optimization only after they realize their websites don’t convert well enough. That means hundreds of potential customers have already been lost; and, until various CRO methods are tried out, additional hundreds will leave their site without taking any action.
There’s another way. Taking care of user experience (UX) from the very beginning (even before a website is designed) is a way to avoid those losses.
Here’s how.
https://blog.kissmetrics.com/first-step-in-cro/
If I had to explain it in 30 seconds or less, here would be my elevator pitch.
At the most basic level, the user interface (UI) is the series of screens, pages, and visual elements—like buttons and icons—that you use to interact with a device.
User experience (UX), on the other hand, is the internal experience that a person has as they interact with every aspect of a company’s products and services.
https://www.usertesting.com/blog/2016/04/27/ui-vs-ux/
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