Jamie Dickinson, retail sales director for UK and Ireland at Datalogic, reveals the four areas retailers should be focusing on in 2019 to improve customer experience.
Barcode technology has played a vital role in retail for more than four decades. To create more personal, meaningful and seamless in-store experiences you need to harness data. However, before you can leverage it, you need to capture it.
In the next 12 to 18 months, we believe there are four areas in which data capture technology will have the biggest impact.
https://www.retail-week.com/retail-voice/four-ways-to-revolutionise-cx-with-data-capture-tech/7030182.article?authent=1/
It was 5 years ago when I started out with the unknown UX field. I was clueless and the only thing I know about it was, I get to design. At first, I was doubtful if this thing is for me since Design was introduced to me in Posters, Illustrations, Photo Manipulations, and Character creation context. But when I learned about UX, I found something I can level up in. I thought to myself, “Interfaces? I think I can do it”
https://uxdesign.cc/when-ux-isnt-about-design-methods-after-all-1f35f9793dfd/
Building a website is all about your users. You need to be aware of your audience and you build your brand identity around them. There are thousands of ways to approach and enhance your website user experience. One of the strategies we are often presented with is using humor and cuteness added to your website style.
What is implied with humor and cuteness? Is it all about making jokes and being sarcastic? Well, it’s a bit more than that. If you choose to go down the humor road, you’re giving your brand a specific voice, and you need to be consistent in using it. Humor helps you make a great first impression on your users. It also leads to people developing certain kinds of emotions for your brand and that makes it closer to your users.
Here’s what you need to know if you want to use humor and cuteness to improve your website user experience.
https://icons8.com/articles/user-experience-improve-website-ux-humor-cuteness/
You have one programmer on your team who is backed up with work. Maybe estimation was a bit off, maybe an emergency popped up, maybe she needed a sick day. Perhaps the programmer has a specialty whose work is required on a number of projects that have all suddenly become priorities. All of this will likely lead to a bottleneck.
In an effort to fix the bottleneck, would you require this programmer to train other people on the team to do her job? If so, who should do her job? Should we teach the product owner how to do some coding? Should we have the QA person put their work on hold to do the coding even though that might throw off the QA's timing, which would create a different bottleneck?
https://www.cmswire.com/digital-experience/user-experience-design-is-a-specialty-treat-it-as-such/
The ability to ask meaningful questions is a fundamental yet often overlooked skill in the UX Designer’s toolkit. I’ve begun to notice a clear correlation between the number of questions a designer asks throughout the process and the quality of the final design output.
It’s much more than creating, it’s about understanding your problem so well that the solution is obvious.
In order to understand the challenge at hand, UX Designers must ask great questions at every stage of the process. I’ve cataloged a robust list of questions (100 to be exact) that I’ve found to be useful for projects spanning industries, devices, and personas. While by no means comprehensive, it should provide a framework for design thinking through different stages of a project.
https://www.yankodesign.com/2018/10/24/questions-ux-designers-should-ask-while-designing/
At the 9th edition of TechSparks, leading designers of the industry spoke about how they are redefining marketing, sales and business aspects across all industries, one doodle at a time.
From scriptures to paintings to doodles, art has been a beloved part of society for ages. With the integration of roles in the enterprise, and social and mobile creating a huge brand impact, designing has become the new poster boy of the industry.
At TechSparks 2018, some of the leading experts in design spoke about what they do, and how design is vital to businesses.
https://yourstory.com/2018/10/designers-changing-face-business/
When computer networking hit its first big wave of innovation in the 90’s, spurred by the internet age, it was the definition of school-age cool: mysterious, and infinitely complex. The internet and networks connected people like never before. Over the next few decades, as innovation exploded in other areas like cloud computing and mobile, networking innovation sort of stagnated.
https://www.forbes.com/sites/riverbed/2018/10/23/beyond-cool-unlocking-new-possibilities-for-the-users-digital-experience-by-reimagining-the-network/
Among all the design resources we have on the internet, we as UX designers have a unique design process where we use several techniques and tools according to the project scope, and the timelines.
And It’s never a linear process.
Here are some tips for using each technique from the design process I use daily to improve your product.
https://uxplanet.org/my-design-process-to-ensure-high-quality-user-experience-4aeb3866b2d2?gi=e91cce965774/
Enterprise mobility has, for long, promised to be a channel that would allow employees to work from wherever they want and be productive. This approach would not only improve the accuracy and efficiency of workers but would also allow them to be operational without any geographical constraints. Further, the addition of artificial intelligence (AI) into enterprise mobility will deliver the high-end results to the businesses.
AI will bring a change in the operational workflow of an organization in multiple ways and departments. The impact will be noticed across areas like device management, user experience, security, and applications. However, privacy concerns will also continue to rise in the wake of these new technologies, and advanced security measures need to be employed to prevent the data from misuse.
https://www.cioreview.com/news/how-ai-and-machine-learning-is-impacting-enterprise-mobility-nid-27329-cid-142.html/
According to a 2017 study by mobileinsurance.com, a person spends roughly 1.5 hours a day on the phone.
While that may not seem significant, it averages out to nearly four years of his or her life. When actual usage was analysed, it was found that calling people featured only sixth on the list. While gaming and social media were top contenders, app usage featured second on the list, closely behind browsing. It should come as no surprise then that User Experience (UX) has become key to Internet product development. Simply put, a person’s UX covers his or her interaction with a product.
https://yourstory.com/2018/10/9-ways-design-winning-engaging-ux/