Dallas-based ProjectUX launched on YouTube last week and gives startups the opportunity to get feedback from UX experts about their product designs.
A new web series based out of Dallas is helping early-stage startups identify user experience issues through a panel of experts.
https://dallasinnovates.com/web-series-helping-startups-improve-their-user-experience/
When you establish a bond of trust between a company and its customers, you forge and secure their relationship. When both sides talk to each other, face to face, you will get some of the strongest of these relationships.
However, in this technological era, people use mobile apps, websites, and in-store kiosks to interact with companies.
This has estranged to us the feeling of intimacy, and we don’t really need to line up in banks anymore if we want to pay bills, or go to physical stores to buy something, when we can do the same things online.
https://designmodo.com/improve-customer-loyalty-ux/
What is UX? How can I get into UX? What does the day to day involve? I get asked these questions a lot.
Many people, even designers, don’t really have a clue what UX actually means. They think it’s some kind of handy-wavy fu that consultants palm people off with. Meanwhile, real UX design is in high demand. What’s all the fuss about?
https://uxplanet.org/how-to-get-started-with-ux-ae60f71e44d6/
Real-time customer feedback is a type of qualitative data collection, in which you receive live feedback from visitors on your website or mobile app. With real-time customer feedback, you can immediately see the needs and wishes of your visitors as well as monitor for potential problems such as bugs or missing information in the customer journey.
https://mopinion.com/what-is-real-time-customer-feedback/
In recent years, developing a great user experience has become critical for success in software development. With so many different options for products, users have the power and freedom to choose to use those companies with which they have the best experience.
https://sdtimes.com/differentiating-customer-experience-traditional-software-user-experience/
Every year Loughborough Design School hold a ‘UXathon’ in collaboration with Deloitte Digital and the University of Hong Kong MBA business students. The aim of the event is for the design students at LDS to spend one day realising the concepts of the Honk Kong business students.
https://uxplanet.org/transparency-is-key-a63645ad1a13/
The holidays are here, which means many online retailers are stepping up their game and competing intensely for traffic on their websites. According to a study conducted by Deloitte, “more consumers plan to shop online for gifts than ever before” in 2016. In the United States alone, total holiday eCommerce sales are expected to reach $96-98 billion. This is huge! So how can you and your digital team maintain a smooth operation and happy customers while dealing with this massive influx of consumers? The answer is simple – use customer feedback to determine what is irritating your customers the most and solve it.
https://mopinion.com/user-experience-tips-happy-online-customer/
When it comes to a solution you are using, if there is something weird, and it does not look good, ‘who you gonna call’? Tech support.
Technical support teams bust user issues day in, day out. They serve on the front line for product problems, fixing errors for dissatisfied customers and calming your confounded users. So why are support technicians so seldom used as a UX resource?
Every product and I do mean every, is imperfect. So is every user. It is the support team that must encounter these technical imperfections and user errors and take them on. Amidst all the humdrum of lost passwords and application resets, a technical support team is often sitting on a treasure trove of user insight. It is time to take support out of its silo.
https://usabilitygeek.com/technical-support-teams-ux-success/
When 2017 is almost over it’s time to look ahead and predict how the digital experience will evolve over the next 12 months.
In this article, I’ll overview the most significant changes in the digital world which we saw during 2017 and the trends we should be aware of to stay ahead of the curve in design and development in 2018.
https://uxplanet.org/the-state-of-ux-for-2018-4b2ea908c837/
Have you already started planning your marketing strategy and budget for 2018? Be prepared to face questions regarding the app marketing tools and resources you will be using.
https://uxplanet.org/15-absolutely-awesome-app-marketing-tools-to-use-in-2018-25587514eb17/
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