Are you creating a “cross-channel conversational engine powered by machine-learning technology”, or simply “a chatbot that learns with the users”?
https://uxdesign.cc/the-user-experience-of-choosing-the-simplest-possible-words-90628a3c4a44/
Where do you get your news? Do you think it’s objective? Do you trust it?
Fewer people are relying on print (newspapers and magazines) and even TV for their news.
Print subscriptions continue to decline and almost half of Americans report getting their news online, nearly the same as TV news.
Despite the evolution of the news “interface” from print and TV to digital, many of the same content sources remain. Traditional TV and print sources of news are also popular online sources. Consequently, we benchmarked the desktop user experience of the following seven news websites: BBC, CNN, Fox News, Huffington Post, The New York Times, The Guardian and The Wall Street Journal.
https://measuringu.com/ux-news/
What it takes to make a great UX designer doesn’t depend on what kind of company you work for—whether a product or service company or an agency. In this article, I’ll describe some common best practices that enable UX designers to do great work.
https://www.uxmatters.com/mt/archives/2018/04/what-great-ux-designers-do.php/
Most design and product teams have some type of persona document. Theoretically, personas help us better understand our users and meet their needs. The idea is that codifying what we’ve learned about distinct groups of users helps us make better design decisions. Referring to these documents ourselves and sharing them with non-design team members and external stakeholders should ultimately lead to a user experience more closely aligned with what real users actually need.
https://www.smashingmagazine.com/2018/04/design-process-data-based-personas/
Today, UX research has earned wide recognition as an essential part of product and service design. However, UX professionals still seem to be facing two big problems when it comes to UX research: A lack of engagement from the team and stakeholders as well as the pressure to constantly reduce the time for research.
https://www.smashingmagazine.com/2018/05/fast-ux-research/
Many organizations are taking steps towards becoming compliant with the upcoming EU General Data Protection Regulation (GDPR) before the May 2018 compliance date. But only a few are considering user experience (UX) aspects of GDPR compliance, which is of paramount importance in order to gain a competitive edge. A sound UX strategy tied with GDPR compliance will enable organizations to use personal data privacy as a differentiator in the market to attract new customers and retain existing ones. It is necessary to consider privacy as a key ingredient of your UX at the initial stages itself.
This webinar will cover best practices when applying GDPR into your product experience and user journey with the examples such as:
- User onboarding
- Privacy by design
- Managing user consent
- Adopting your software and user interfaces to ensure GDPR compliance
https://wso2.com/library/webinars/2018/05/the-impact-of-gdpr-on-user-experience/
To keep your site relevant—and to keep up with Google’s latest indexing changes that will further emphasize mobile accessibility—I’ve put together five important mobile stats you should be aware of, as well as some insight into how your business can address the B2B mobile shift.
https://blog.capterra.com/mobile-user-experience-facts/
If you’re using Google Analytics, you will have access to a bunch of data that came from Google monitoring the user experience of your visitors. Those data are used to gauge your website performance and also play a role in your SERP.
In this blog post we are going to talk about: what is user experience, how does it affect SEO, how to check your user experience signals data, and how those data matters.
https://seopressor.com/blog/what-is-user-experience-and-website-performance/
User experience map is a mirror to the user interactions within your products/services.
Last month, I wrote a guide to Google Analytics for UX designers. It’s a useful article if you have a website or product that already has traffic, but what if you’re starting from scratch? How do we build something that people want to use?
A user experience map helps you sketch out the UX and forecast any friction before creating the actual website or prototype. It’s important to look at the whole picture before you start building or even designing. If you already have a product, it can be a great exercise to understand any friction points your customers may be facing.
https://uxdesign.cc/user-experience-mapping-alice-emma-walker-868259547ba8/
Here are author Thea Chard's top seven reasons why she's (still) excited to be a student of UX design.
http://trydesignlab.com/blog/ux-academy-journey-week-10-my-reasons-studying-ux-design/
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