If you currently use Medium as a text editor, you’re not alone. A huge percentage of people will not use a product the way they were meant to be used.
UX Mapping methods can help us get a clearer picture of how people solve their problems with or without the products we make and identify pain points in the user experience.
https://blog.prototypr.io/mapping-the-user-experience-1e9b38aba34d/
User experience map is a mirror to the user interactions within your products/services.
Last month, I wrote a guide to Google Analytics for UX designers. It’s a useful article if you have a website or product that already has traffic, but what if you’re starting from scratch? How do we build something that people want to use?
A user experience map helps you sketch out the UX and forecast any friction before creating the actual website or prototype. It’s important to look at the whole picture before you start building or even designing. If you already have a product, it can be a great exercise to understand any friction points your customers may be facing.
https://uxdesign.cc/user-experience-mapping-alice-emma-walker-868259547ba8/
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