Tags: ux*

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  1. An easy and customisable way to ask for contact information from your website and mobile app visitors.
    https://marketplace.mopinion.com/survey-templates/contact-form/
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  2. Get your visitors registered in style with your very own, customisable and eye-catching registration form(s). Added bonus? Responses are available live in your dashboard!
    https://marketplace.mopinion.com/survey-templates/generic-registration-form/
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  3. Learn more about your mobile experience. These surveys help businesses capture general feedback from mobile users by way of easy star ratings.
    https://marketplace.mopinion.com/survey-templates/in-app-mobile-star-rating/
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  4. The ever-popular thumbs rating system is great for rating content performance. Especially for those looking for quick insights into the performance of product content, online support features and blog posts.
    https://marketplace.mopinion.com/survey-templates/thumbs-up-down-survey-website-content/
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  5. Content satisfaction surveys give users insight into how satisfied their customers are with overall content, including product content, homepage content, page navigation and layout.
    https://marketplace.mopinion.com/survey-templates/website-content-satisfaction-survey/
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  6. Traditional smiley faces have been around for years now as a popular feedback metric. So why stop now? Try using these on your homepage forms to gauge user experience on your website.
    https://marketplace.mopinion.com/survey-templates/smiley-face-feedback-website-ux/
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  7. An effective e-commerce product page captures the audience’s attention and compels them to convert to paying customers.
    Many e-commerce businesses believe a product page is all about high-resolution images with detailed descriptions for each product.

    Although these are important areas that need to be considered, thinking that they are the only elements needed to win the game for you is overly simplistic.

    In this post, I'll discuss the elements that make a product page captivating for visitors. I'll discuss in detail the things you should consider doing on your product pages so that they stand out from the competition.
    https://moz.com/blog/heres-how-to-create-a-product-page-that-converts/
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  8. Allow me to start with a quick summary of this article:

    There's a 270% gap in conversions between desktop and mobile, because mobile websites suck and we’re all doing it wrong. (Now that I’ve gotten that out of the way, I’ll explain why and what needs to be done to fix this.)

    At its essence, responsive design is supposed to make a cross-device world a more seamless experience by adapting your desktop design to a smaller mobile screen. Unfortunately, condensing all that desktop content into such a small screen has the exact opposite effect — it's actually causing huge loss in conversion rates. But how?
    https://moz.com/blog/responsive-design-fix-conversions/
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  9. Having excellent customer service is a crucial part of trying to build and nurture lasting relationships with customers. Many companies focus on providing efficient communication channels in this regard while overlooking one critical aspect: psychology.

    There are times when customers have experiences that are either beyond your control or leave with no other choice but to apologize and try to make amends. A sound understanding of psychological triggers can go a long way in enabling you to iron out those tricky situations and make good customer experiences even better.

    Below is a discussion of 10 psychological triggers, the science behind them, and how you can leverage them to provide the best experiences for your customers through a live chat.
    https://usabilitygeek.com/psychology-behind-successful-live-chat/
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  10. One of the key drivers of the AI (Artificial Intelligence) revolution is open source software. With languages like Python and platforms such as TensorFlow, anybody can create sophisticated models.

    Yet this does not mean the applications will be useful. They may wind up doing more harm than good, as we’ve seen with cases involving bias.

    But there is something else that often gets overlooked: The user experience. After all, despite the availability of powerful tools and access to cloud-based systems, the fact remains that it is usually data scientists that create the applications, who may not be adept at developing intuitive interfaces. But more and more, it’s non-technical people that are using the technology to achieve tangible business objectives.
    https://www.forbes.com/sites/tomtaulli/2019/04/27/artificial-intelligence-ai-what-about-the-user-experience/#75f7d10e16fe/
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Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.