NEW DELHI: Conduent Inc on Friday launched an Augmented Reality (AR) solution that provides organisations with a visual way to interact with customers, employees and other users.
The AR solution is available to customers across its commercial and public sector service lines, said a release.
http://economictimes.indiatimes.com/small-biz/startups/newsbuzz/conduent-launches-ar-solution-to-transform-user-experience/articleshow/73188564.cms/
When a small-to-mid-sized business first implements a new technology, it’s often only one person inside the company who owns the entire product. In the early ’90s when the web was in its infancy, my role included everything from copywriting to graphic design, coding, and basically everything that was needed to create a website. There wasn’t nearly the same focus or variety of roles working on the web as exists today, so I was the only one who knew how to do it.
https://venturebeat.com/2018/03/21/conversational-commerce-is-no-longer-a-one-person-show/
There’s a new $25-per-month price point to sign up as a Salesforce user today as Salesforce Essentials goes live in 18 languages. This new entry-level offering for small business customers marks a return to Salesforce’s original mantra of serving every size of customer from a single platform, and company veteran Mike Rosenbaum, Executive Vice-President of CRM Applications, is mighty pleased about it..
https://diginomica.com/2018/03/13/crm-chief-mike-rosenbaum-salesforce-essentials-smbs/
For the past few months, I’ve contributed to ChRIS (Childrens’ Research Integration Service) as a user experience (UX) designer.ChRIS is a cloud-based, open source framework for processing medical imaging data; it was originally conceived by a team at Boston Children’s Hospital and successfully executed with help from the Mass Open Cloud (MOC) and Red Hat.
Working on the ChRIS project is fulfilling in a direct way; it applies open source technology and principles to improve patient care. Doctors shouldn’t have to be computer scientists to be able to use the best innovations in medical image processing technology to improve their patients’ outcomes.
Enabling doctors to make use of leading-edge, yet frustratingly esoteric, software to improve patient care is an example of the larger challenge of UX in open source. Open source software is ubiquitous: it’s running and improving systems and services around the world, and sadly has a well-earned reputation for terrible UX. Technology’s core functionality is not enough: a great UX is necessary to unlock its full potential!
https://www.redhat.com/en/blog/designing-better-user-experience-open-source-software/
In recent years, developing a great user experience has become critical for success in software development. With so many different options for products, users have the power and freedom to choose to use those companies with which they have the best experience.
https://sdtimes.com/differentiating-customer-experience-traditional-software-user-experience/
Next-level enterprise requires next-level technologies, including cloud technologies, cognitive systems, hyper-personalized user experiences, intelligent bots, augmented reality and messaging platforms that deliver relevant messaging in seconds. We are entering a world of ambient technology, where the computer becomes invisible and unobtrusive as the environment becomes more intelligent. For large-scale enterprises, it’s about delivering frictionless value to customers and users. For IT teams, it’s about doing more with less.
https://www.forbes.com/sites/forbestechcouncil/2018/09/26/digital-enterprise-means-less-today-serverless-timeless-frictionless/#248369a31660/
With new technologies, you can minimize consumer confusion by designing systems around those who are the least tech-savvy. Then, instead of technology being intimidating or irritating, you'll have world-class solutions that please everyone — from Millennials to Boomers.
https://thefinancialbrand.com/77723/digital-first-banking-technology-ux-usability/
People are now demanding more frequent and engaging transactions as technology continues to evolve and push the legal profession to become more efficient and digitised. A whole new generation are now accustomed to the seamless user experience they get when they log on to social media and when banking online, so it goes without saying that they now expect the same from their lawyers.
https://www.lexology.com/library/detail.aspx?g=e33aeb5d-5a2a-4442-b8bb-c770dd6b090d/
easyJet and Travelport Digital were recognized for the user-focused digital experience they deliver at two leading industry awards in the UK. The double success saw the industry-leading easyJet mobile app, developed in partnership with Travelport Digital, awarded Best Transaction Experience at the User Experience UK Awards and Gold Winner, Digital – Travel Tech, at the driven x design, London Design Awards.
https://www.incentivetravel.co.uk/news/awards/42741-easyjet-and-travelport-digital-jet-off-with-two-design-experience-wins-for-its-industry-leading-mobile-app/
The technology industry continues to offer new and exciting opportunities — and if you are a leader in this industry in 2019, you have plenty of pathways to success. In addition to following market trends, I have also spoken with CIOs about what this year will bring. Here are five key things technology leaders should focus on in 2019.
https://www.forbes.com/sites/forbestechcouncil/2019/02/04/five-key-focus-areas-for-technology-leaders-in-2019/
