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  1. As with LinkedIn, social networks like Facebook, Twitter, and Pinterest use AI and machine learning technologies to identify and delete offensive material.

    LinkedIn, the Microsoft-owned site having over 660 million subscribers, recently outlined its approach to handling accounts that include inappropriate content, spanning from profanity to illicit services ads.
    http://it.toolbox.com/blogs/shrutiumathe/linkedin-uses-ai-to-remove-inappropriate-user-profiles-and-provide-a-better-user-experience-011720/
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  2. An endless content repository is a double-edged sword. If users can’t find what they are looking for or discover content they are interested in, they are almost guaranteed to abandon your app. Many apps aim to improve user retention by helping users continuously discover relevant content, aided by their self-reported preferences.

    The foundation of this type of personalized in-app user experience is often built during user onboarding.

    Let’s look at some of the top media and entertainment apps leverage user onboarding to create tailored user experiences. We’ll also call out some relevant test ideas along the way.
    https://uxplanet.org/leveraging-user-onboarding-to-create-personalized-in-app-experiences-19a3730332fe/
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  3. If you’re like most business leaders, you try to do everything you can to keep your company’s information safe.

    You tell your employees to use strong passwords and offer regular trainings on phishing and the importance of internet security. You even make them change their passwords every six months or three months.

    Although you know no system is foolproof, your rules should be as strict as possible in order to prevent a breach. Or should they? Evidence shows that stringent security measures can actually backfire, and can leave you more vulnerable than you were before.
    https://www.helpnetsecurity.com/2018/08/21/stringent-security-measures/
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  4. With more than 23,000 employees and 130+ stores across France, Leroy Merlin is the leading DIY retail brand in France – in the market of home improvement and gardening. The brand is not limited to an in-store offer. Leroy Merlin France also has a strong digital ecosystem with a fast growing website.
    https://mopinion.com/leroy-merlin-chooses-mopinion-to-shape-online-voc-programme/
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  5. User Experience (UX) Market report presents the size of the market by carrying out the valuation in the constrained time period. The major players dominating the market are focused upon throughout the by analyzing their revenue, their business summary, product segmentation along with the latest developments.
    http://techilabs.com/latest-global-user-experience-ux-market-report-2019-to-talk-about-historical-development-2014-2018-and-estimated-forecast-2019-2025/66986/
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  6. "I still think the user experience is crucial -- and it's about providing something that's right for the individual," says Cohen. "Technology departments must make sure they are providing the most optimal computing environment for their colleagues based on the state they're in -- whether that's fully connected, occasionally connected or entirely remote."
    https://www.zdnet.com/article/laptops-hybrids-smartphones-and-tablets-deciding-the-right-mix-for-productivity/
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  7. Partnering with Mopinion and their leading customer review platform since Spring 2014, more than 1000 customer reviews of Kia cars have been posted to the company’s website – with an average product satisfaction rating to date of 8/9 it encourages prospective customers to download more information about the product or even make appointments with dealers directly for test drives.
    https://mopinion.com/kia-starts-marketing-campaign-with-mopinion-reviews/
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  8. User experience, edge computing and AI will continue to dominate as key trends in 2019 as organisations put particular focus on simplifying their enterprise architectures. We will see organisations transform for the everything-as-a-service economy and changing the way they operate. Advances in technology and business demands mean that enterprise technology is unrecognisable from what it just five years ago, with a focus on technologies that can boost people productivity and the ability to serve customers.

    In Australia, a 2017 report by economics and strategy consulting firm AlphaBeta revealed that if the rate of automation is doubled, it will take away on average four hours of work each week from Australian workers over the next 15 years. Additionally, Australia should double its pace of artificial intelligence and robotics automation to reap an AUD$ 2.2 trillion opportunity by 2030, while also urgently preparing to support more than 3 million workers whose jobs may be at risk.
    https://itbrief.com.au/story/key-trends-bolstering-digital-transformation-in-2019/
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  9. If you’re reading this then you’ve probably already signed up for a demo with an online feedback software company. Nice going! This is a smart first step in getting yourself acquainted with a particular software. So what can you expect from your demo? Generally speaking, a good software demonstration should provide you with the following: a deeper understanding of the software’s user experience (e.g. navigation and design), a clear explanation of all the benefits the software provides and most importantly, give you the opportunity to ask any questions you might have about the software.
    https://mopinion.com/key-questions-to-ask-in-an-online-feedback-software-demo/
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  10. Since Mopinion’s launch in 2013 we have seen a rapid evolution in the needs and expectations of online customers. The proliferation of apps has accelerated this, with customer expectations that a convenient app will be available on their favourite smart device for all their purchasing and service needs.
    https://mopinion.com/keeping-up-with-the-rapidly-changing-digital-landscape/
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Mopinion: The Leading User Experience Tool

Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.