The ‘digital’ is the easy part to understand. ‘Experience’ is every interaction a customer has with your company. How do they experience your brand? And ‘Management’ is how you monitor and keep track of everything so you know what messages to send and how to interact with your customers.
https://www.forbes.com/sites/danielnewman/2019/01/22/the-ins-and-outs-of-digital-experience-management/
When building a working and converting website for your business, it is now becoming more important than ever to create a satisfying and successful user experience. A focussed approach to your web development and digital strategy should be taken seriously or undertaken by people who know what they’re doing. User Experience or UX Designers put a lot of effort into understanding keyword and site taxonomy. UX is about analysing real data and talking with real users to piece together seamless application or website.
https://www.businessnews.com.au/article/The-Importance-Of-Understanding-Your-Audience-When-Building-A-Website/
I see it time and time again. Companies, particularly startups, throwing money into paid acquisition channels and not getting a strong ROI, or devoting weeks to the latest spammy growth hacks which get them a customer or two for a month or so.
The problem in almost every case is that the company does not understand how to optimize the entire user experience.
They don’t understand who their target audience is, they don’t truly understand why someone would use their product or service, and they don’t understand how to keep them using it.
https://blog.lemonstand.com/optimizing-entire-ecommerce-user-experience/
User experience is defined as the overall experience of a person when using a product (such as a website), specifically referring to how easy or pleasing the product is to use.
https://www.forbes.com/sites/forbesagencycouncil/2017/06/15/the-importance-of-improving-user-experience/#3f0f63aa2b48/
Have you ever thought about the end-to-end customer experience of a student in higher education? From interfacing with the admissions department to the platforms used to register and access school resources – the overall customer and user experience impacts a student’s success and perception of the program.
http://customerthink.com/the-importance-of-good-customer-and-user-experience-in-higher-education-with-marc-riesenberg-cb78/
Many organizations are taking steps towards becoming compliant with the upcoming EU General Data Protection Regulation (GDPR) before the May 2018 compliance date. But only a few are considering user experience (UX) aspects of GDPR compliance, which is of paramount importance in order to gain a competitive edge. A sound UX strategy tied with GDPR compliance will enable organizations to use personal data privacy as a differentiator in the market to attract new customers and retain existing ones. It is necessary to consider privacy as a key ingredient of your UX at the initial stages itself.
This webinar will cover best practices when applying GDPR into your product experience and user journey with the examples such as:
- User onboarding
- Privacy by design
- Managing user consent
- Adopting your software and user interfaces to ensure GDPR compliance
https://wso2.com/library/webinars/2018/05/the-impact-of-gdpr-on-user-experience/
Any online marketing activity you invest in has to ultimately contribute towards improving conversion. While a robust, carefully executed SEO strategy is essential for moving the needle in the right direction, search compliance and accessibility to your optimised content is only one part of the puzzle.
All too often brands and businesses only focus on SEO and are often left surprised when their newly acquired stack of anonymous web traffic doesn’t deliver the conversion uplift they were hoping for.
This is why to really supercharge your Digital Strategy you’re going to need to combine the Holy Trinity of Search Engine Optimisation (SEO), User Experience (UX) and Conversion Rate Optimisation (CRO) to really rack-up the results.
http://www.fourthsource.com/search-marketing/seo/the-holy-trinity-of-digital-success-seo-ux-and-cro-23416/
What are the components that make a great user experience?
These components can be ordered in a hierarchy or pyramid, with the most essential at the foot and the ultimate at the top. Let's examine this hierarchy, which is taken from Econsultancy's Best Practice Guide: User Experience and Interaction Design for Mobile and Web.
https://econsultancy.com/blog/68850-the-hierarchy-of-user-experience-components/
Mobile phones have come a long way since their inception. Back in the late 90s, when most of us bought our first mobile handsets, smartphones that could be operated without keys, unlocked with our faces, and operated with a virtual voice assistant were inconceivable. With technology developing faster than ever, our devices too are getting thinner, faster and smarter. Going by the precedent set by some of the flagship devices launched in recent times, it wouldn’t be wrong to assume that something of futurism is going change the face of smartphones as we know them today. Here’s our speculation about some key features that’ll be a part of future of smartphones, sooner than later...
https://androidmarvel.com/future-smartphones-key-features-thatll-change-smartphones-forever/
Adapting your business model to stay one step ahead of your competitors is an ongoing challenge for many publishers; audience, content, new industry products, technologies, advertising and revenue models, these and more are fundamental when keeping a business’s plan up to date.
But how exactly do media publishers shape their strategy to cater for the ever-changing audience needs?
http://www.thedrum.com/news/2017/11/27/the-future-media-publishing-user-experience-according-seedtag/
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