You’ll often hear people refer to UX when talking about digital interfaces, like websites or mobile apps. While that’s not incorrect, a deeper look into UX is essential for a full understanding of what UX is and why it’s important to know more about it.
https://theblog.adobe.com/what-is-ux-and-why-should-you-care/
Actions speak louder than mission statements. If a UX feels more like “User Exploitation” than “User Experience,” business becomes ripe for disruption.
https://hbr.org/2016/09/why-user-experience-always-has-to-come-first/
User experience is defined as the overall experience of a person when using a product (such as a website), specifically referring to how easy or pleasing the product is to use.
https://www.forbes.com/sites/forbesagencycouncil/2017/06/15/the-importance-of-improving-user-experience/#3f0f63aa2b48/