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  1. 2017 was a transformative year for the tech industry. Disruptive technologies, such as mixed reality, artificial intelligence and smart home devices, took huge steps towards mainstream adoption and look set to revolutionise a variety of sectors in the year ahead.
    https://www.digitalartsonline.co.uk/features/interactive-design/ux-design-trends-2018-how-new-technology-will-impact-sector/
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  2. My first-day advice to new members of the team boils down to, “Don’t worry, you are going to be totally miserable in about three months.”

    We all know the excitement of that first day at work. There are new people to meet, new projects to learn, and new roles and responsibilities to master. Part of the intoxication of those early weeks is they are often the only time in our adult lives we are allowed to ask stupid questions and not have to pretend to know everything.
    https://work.qz.com/1201856/the-ux-of-why-people-hate-their-new-job-after-three-months/
    Tags: , , by tjeerdtraats (2018-02-08)
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  3. The evidence for using digital technologies to improve outcomes in mental health care is growing at a rapid rate. Already, studies have highlighted how technology can be used to effectively provide well-established treatments, such as cognitive behavioral therapy.
    http://www.psychiatrictimes.com/telepsychiatry/user-experience-key-step-realizing-role-mental-health-apps/
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  4. Providing a superior user experience is not only important to customer satisfaction, it’s also a component in Google’s rankings. Ecommerce sites present unique challenges for SEO – they have a lot of moving parts, with often hundreds if not thousands of pages and dynamic components.

    In the fast-paced world of online retail, the role SEO plays in user experience can sometimes get lost in the shuffle. However, ignorance or disregard of SEO best practices can impact a website’s visibility in search engines, organic traffic, and ultimately conversions.

    Here are four SEO strategies to keep top of mind to improve UX in the dynamic world of ecommerce:
    http://multichannelmerchant.com/blog/4-seo-strategies-to-improve-ux-on-an-ecommerce-site/
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  5. Businesses nowadays are becoming increasingly more customer-centric on their digital channels, and for a good reason too. Studies show that companies that put their customers at the core of their business are nearly 60% more profitable than those that don’t. So what are these companies doing to achieve this success exactly? Many of them are ‘passing the mic’ to their customers. In other words, giving their customers a voice through customer feedback software such as Medallia for Digital.
    https://mopinion.com/best-alternatives-medallia-digital/
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  6. In its early days, Android was a slow and buggy mobile platform. Even the most powerful smartphones that were released each year would experience stuttering and stammering while performing the simplest of tasks, like scrolling or opening apps. And if your Android flagship phone was actually doing some heavy lifting like playing a resource-intensive game, it was a total mess.
    http://bgr.com/2018/02/07/best-android-features-hidden-menu-increase-speed/
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  7. The Software-as-a-Service (SaaS) solution, WEBFLEET, has been completely rebuilt and includes brand new features and a fresh, more intuitive user experience that includes advanced customisation capabilities. The revamped software is enhanced when coupled with the new range of TomTom PRO driver terminals. Together they help provide more effective job dispatch, while delivering market-leading routing, navigation and traffic information.
    https://businesstech.co.za/news/industry-news/223248/tomtom-telematics-launches-next-generation-fleet-management/
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  8. Shopping cart abandonment is a big problem that can lead to huge loses in revenue for your eCommerce business. However, there are various reasons why shoppers abandon their carts. Some customers might just want to browse your store items while others are simply not interested in what you have to offer. While some reasons for shopping cart abandonment are out of your control, improving the user experience of your online store will get more customers pass the checkout.
    https://www.webpronews.com/simple-ux-tips-keep-ecommerce-store-losing-money/
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  9. “Ask five people about their perfect experience and there’s a good chance you’ll get four or five different answers,” says Fairbanks. “As technologists, we need to constantly evolve our approach to fulfil the unexpressed wants and needs of our clients and guests.

    This means doing more user-based research to see what people expect.
    http://www.installation-international.com/providing-perfect-end-user-experience/
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  10. Shares in Facebook Inc (FB.O) jumped 3 percent to a record high in early trading on Thursday, after reporting an almost 50 percent jump in quarterly revenue and promises to focus on users’ experience on the social network easing concerns over falling usage.
    https://www.reuters.com/article/us-facebook-results-research/facebook-soothes-market-nerves-with-user-experience-promise-idUSKBN1FL5E3/
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Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.