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  1. Chief learning officers and learning leaders must rapidly increase their technology wisdom to handle the significant shifts in technology innovation and deployment in our workplaces.
    http://www.clomedia.com/2018/01/04/becoming-tech-wise-2018/
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  2. The way businesses approach customer experience (CX) is shifting, along with driving a fundamental change in company culture. Leaders who are invested in improving customer experience have discovered that if they first focus on shaping company culture from the inside, everyone from the customers to the stakeholders benefit.
    https://mopinion.com/be-a-better-leader-by-improving-the-customer-experience/
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  3. Cybersecurity professionals are caught between a rock and a hard place, as they are tasked with keeping systems and users secure while not hindering the business in any way. As organizations and consumers do more business online and in the cloud, user experience is becoming a top priority. As the founder and CTO of a compromised credential detection company, I've found that security efforts are often hindered in favor of a positive user experience. In the security world, the "tree-falls-in-the-forest" question is this:

    If a user doesn’t turn on a security feature, does it really matter how much more secure it is?
    https://www.forbes.com/sites/forbestechcouncil/2019/09/17/balancing-user-experience-with-security-overcoming-resistance-to-two-factor-authentication/#772b35ca3b0e/
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  4. This is an extremely hot topic right now. How do you balance digital ad revenue and user experience if you’re a digital publisher or website owner? At a recent event, some of the largest publishers on the planet recently circled this issue as their core challenge right now. So, what is the formula for balancing these two key site elements?
    https://blog.ezoic.com/balancing-user-experience-digital-ad-revenue/
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  5. If you’re involved in any kind of business, you’ve probably seen the abbreviation UX in online guides. It’s everywhere!

    It stands for user experience – the one thing all businesses are trying to improve. However, there’s a narrower approach to consider: UX design. User experience design is all about improving the product in a way that enhances the user’s experience. That’s being done through implementing various techniques, such as human-computer interaction, usability, visual design, interaction design, and information architecture.
    https://blog.apruve.com/b2b-user-experience-how-you-do-it-right/
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  6. On an almost daily basis I speak to companies about their thoughts and strategies on providing the best possible customer experience and it’s fair to say that the vast majority view it as a high priority on their business planning agenda.
    https://mopinion.com/avoiding-the-four-pitfalls-of-customer-experience-management-strategy/
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  7. One of the key drivers of the AI (Artificial Intelligence) revolution is open source software. With languages like Python and platforms such as TensorFlow, anybody can create sophisticated models.

    Yet this does not mean the applications will be useful. They may wind up doing more harm than good, as we’ve seen with cases involving bias.

    But there is something else that often gets overlooked: The user experience. After all, despite the availability of powerful tools and access to cloud-based systems, the fact remains that it is usually data scientists that create the applications, who may not be adept at developing intuitive interfaces. But more and more, it’s non-technical people that are using the technology to achieve tangible business objectives.
    https://www.forbes.com/sites/tomtaulli/2019/04/27/artificial-intelligence-ai-what-about-the-user-experience/#75f7d10e16fe/
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  8. For a moment, imagine yourself to be Batman. And, you are on your mission to save Gotham! And you need help. Who would you go to?

    Robin. Your sidekick who is always there to help you fight evil or injustice.
    Or if you are Sherlock, Dr. Watson is your man.
    Or in case you want to be Captain Kirk, Mr. Spock is your rock.

    Words play the same role in your life if you are a designer.
    https://uxplanet.org/are-you-creating-a-good-story-for-a-great-experience-9d840dba732d/
    Tags: , , by tjeerdtraats (2017-11-29)
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  9. What? When? Where? Why? How? Who?

    These are all seemingly simple questions with complicated answers. These are also questions at the core of UX, at the core of creating effective user experiences. As a UX designer on the services team here at Mendix, I work with teams to create applications that help both their organizations and end users meet their goals.

    User experience (UX) is a term that continues to be popular in the technology and design industries. Despite its popularity, many are unsure what UX means and how to use the term correctly. You'll often hear it referenced when talking about digital interfaces, like those in websites or mobile apps. While that's not incorrect, a deeper view into UX is crucial for a deeper understanding of what UX is and why it's important.
    https://dzone.com/articles/are-these-the-apps-youre-looking-for-user-experien/
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  10. Internet privacy and more specifically, the use of session recording tools have been a hot debate in recent months. While regulators and industry leaders concern themselves with how marketers will use the recorded sessions collected from these tools, there are also concerns regarding the social and criminal impact of storing personal, privacy-sensitive data without the visitor knowing. Is it really smart to be using these tools?
    https://mopinion.com/are-session-recording-tools-a-risk-to-internet-privacy/
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Mopinion: The Leading User Experience Tool

Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.