eringilliam: customer-satisfaction*

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  1. We can find the terms ‘user experiences’ and ‘UX’ all over the Internet. Just a decade ago this subject wasn’t widely known within our industry and now it seems to be the starting point for anyone interested in design or development. With all this talk, you’d think we’d be able to easily answer the question, “What is a user experience?” Turns out, it’s a pretty complicated question.

    You may have seen attempts that try to explain UX, each more complicated than the last. For instance, this picture has been floating around the Internet for years and people generally agree (incorrectly) that it demonstrates a user experience pretty well.
    https://www.antonsten.com/whatsux/?ref=webdesignernews.com/
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