tjeerdtraats: user-experience*

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  1. CyberMiles (CoinMarketCap: CMT*), a new public blockchain protocol designed and optimized for e-commerce applications, has announced the release of 'Travis,' its first TestNet. CyberMiles, which aims to empower the decentralization of online marketplaces and, in turn, democratize e-commerce, has been building out its blockchain network since concluding a successful token offering that raised $30 million (USD) from contributors in more than 110 countries.
    https://globenewswire.com/news-release/2018/03/30/1455984/0/en/CyberMiles-Releases-TestNet-of-Blockchain-Platform-for-E-Commerce.html/
    Tags: , , by tjeerdtraats (2018-03-30)
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  2. When a small-to-mid-sized business first implements a new technology, it’s often only one person inside the company who owns the entire product. In the early ’90s when the web was in its infancy, my role included everything from copywriting to graphic design, coding, and basically everything that was needed to create a website. There wasn’t nearly the same focus or variety of roles working on the web as exists today, so I was the only one who knew how to do it.
    https://venturebeat.com/2018/03/21/conversational-commerce-is-no-longer-a-one-person-show/
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  3. In practice, functional design always defeats aesthetic design. A web resource with good UX and bad visual design always surpasses, from the marketing point of view, a digital product with a magnificent “look and feel”, but which “rewards” the user with a negative interactive experience.
    http://fortuneherald.com/business/visual-design-important-part-user-experience/
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  4. The global advanced mobile UX design services is increasing exponentially due to various driving factors such as increasing smart phone penetration in developing economies such as Brazil, Russia, India and China, increasing mobile banking, mobile shopping, gamming social media browsing, etc. Also, growing penetration of 4G LTE infrastructure is supporting the growth of the advance mobile UX design services market. However, some security factors such as data security and cyber-crime are posed to be major restrains towards the growth of the global advanced mobile UX design services market.
    https://www.latestmarketreports.com/2018/03/27/advanced-mobile-ux-design-services-market-expecting-worldwide-growth-by-2025/
    Tags: , , by tjeerdtraats (2018-03-29)
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  5. First Direct has topped a customer satisfaction index for the 10th year in a row.

    The latest UK Customer Satisfaction Index (UKCSI) revealed First Direct was the highest scoring organisation in the banking sector, with a score of 86.1.

    First Direct has consistently scored above 80 since January 2008, as has Nationwide since January 2011.

    Yorkshire Bank was the most improved organisation with a score 10 points higher than in January 2017.
    https://www.ftadviser.com/your-industry/2018/03/23/first-direct-keeps-customers-very-happy-for-10-years/
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  6. The global m-commerce payments market is prognosticated to flourish exceptionally within the forecast period from 2107 to 2025. Due to advent of smartphones and other electronic gadgets such as tablets, laptops, and so on, the global m-commerce payments market is foreseen to prosper with robust CAGR of 46.9% in coming years. Alphabet Inc., ACI Worldwide, Inc., Apple Inc., Fidelity National Information Services, Inc., DH Corporation, Fiserv, Inc., Mastercard Incorporated, Jack Henry & Associates Inc., Paypal Holdings, Inc., Visa, Inc., Square, Inc., and Samsung Electronics Company Limited are some of the major firms leading the global m-commerce payments market.
    https://cmfenews.com/m-commerce-payments-market-companies-focus-better-user-experience-outgun-competitors/
    Tags: , , by tjeerdtraats (2018-03-23)
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  7. International search engine optimization (SEO) remains one of the foremost ways for a brand to establish their global digital footprint.

    It is a hugely challenging endeavor that rewards those who find the right blend of global best practices and local-level insights.

    Global trends like the adoption of a mobile-first approach should shape international SEO strategy, but this must be imbued with the usage trends that make each territory distinct.
    https://searchengineland.com/international-seo-build-global-footprint-294401/
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  8. Are you losing sleep at night thinking about the arrival of GDPR? If so, you’re not alone. There are still many organisations (small and large) that aren’t entirely sure how to prepare themselves for the upcoming changes in data collection regulation, especially as it pertains to digital feedback. But don’t worry, it’s not too late to start!

    This article guides you through the basics of GDPR (e.g. what it is and who will be affected), the most critical changes to be aware of in terms of digital feedback collection, why it’s important to comply with these regulations, the consequences if you choose not to and what we’re doing here at Mopinion to get ourselves and our clients ready for the new legislation.
    https://mopinion.com/gdpr-impact-on-digital-feedback-collection/
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  9. There’s no getting around it—flight delays are a pain. You’ve made plans wherever you’re going, or you’ve got a meeting two hours after you land, but no matter how you slice it, you won’t get there on time. It’s frustrating for everyone involved, just the sort of thing you didn’t need on your already-stressful trip.
    https://www.forbes.com/sites/bishopjordan/2018/03/20/how-to-predict-flight-delays-using-google-flights/#16829b1241c2/
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  10. While in attendance at Gartner's Identity & Access Management Summit last year, I sat in on a presentation by research director Tricia Phillips, who predicted that by 2022, digital businesses with great experiences during identity corroboration will earn 20% more revenue than comparable businesses with poor customer experience.
    https://www.forbes.com/sites/forbestechcouncil/2018/03/20/dont-treat-your-customers-like-criminals-three-ways-companies-can-improve-customer-experience/#4bd21ecd4ee6/
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Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.