Maps are now a must-have for almost every website. For many mobile applications interfaces, a map is also a necessary thing. If to talk of an Uber-like service — it couldn’t do without a map. How to create a unique map and not to spend a lot of time on the map design? These free tools for designers will help each designer to create a map easily in the style of service which they are developing.
https://uxplanet.org/7-free-tools-for-designers-map-creation-16ea68c83ffd/
Chief learning officers and learning leaders must rapidly increase their technology wisdom to handle the significant shifts in technology innovation and deployment in our workplaces.
http://www.clomedia.com/2018/01/04/becoming-tech-wise-2018/
The Mopinion team is committed to providing the best possible feedback analytics solution out there; an objective which requires constant improvement and innovation. Thanks to the feedback of our customers, we’re happy to announce the release of several updates and new features within our software this month!
https://mopinion.com/december-product-updates-featuring-automated-tagging/
Perhaps no other technology was as disruptive as artificial intelligence in 2017. ‘Machine learning,’ ‘neural network,’ and ‘data bias’ became commonplace terms in the headlines of mainstream media outlets, signifying the machines had arrived. And with them comes an uncertain future.
We reached out to several experts to tell us what to expect from AI in 2018.
https://thenextweb.com/insider/2017/12/28/ai-2018-experts-predict-happens-next/
easyJet and Travelport Digital were recognized for the user-focused digital experience they deliver at two leading industry awards in the UK. The double success saw the industry-leading easyJet mobile app, developed in partnership with Travelport Digital, awarded Best Transaction Experience at the User Experience UK Awards and Gold Winner, Digital – Travel Tech, at the driven x design, London Design Awards.
https://www.incentivetravel.co.uk/news/awards/42741-easyjet-and-travelport-digital-jet-off-with-two-design-experience-wins-for-its-industry-leading-mobile-app/
Google Chrome's latest software update, version 63, is now rolling out to all users on desktop (Linux, Mac, Windows) and mobile (Android), with updates for Chrome OS to follow shortly.
Chrome 63 brings with it a ton of new features for both desktop and mobile platforms. The highlighting features for both platforms include Flags redesign, Quick Site Certificate, and a new Device Memory Javascript API. On the other hand, Chrome for Android Oreo adds features like Smart Text Selection and a new modal Permissions dialog.
https://gadgets.ndtv.com/apps/news/google-chrome-63-update-available-android-linux-mac-windows-1784664/
When you establish a bond of trust between a company and its customers, you forge and secure their relationship. When both sides talk to each other, face to face, you will get some of the strongest of these relationships.
However, in this technological era, people use mobile apps, websites, and in-store kiosks to interact with companies.
This has estranged to us the feeling of intimacy, and we don’t really need to line up in banks anymore if we want to pay bills, or go to physical stores to buy something, when we can do the same things online.
https://designmodo.com/improve-customer-loyalty-ux/
In recent years, developing a great user experience has become critical for success in software development. With so many different options for products, users have the power and freedom to choose to use those companies with which they have the best experience.
https://sdtimes.com/differentiating-customer-experience-traditional-software-user-experience/
When it comes to a solution you are using, if there is something weird, and it does not look good, ‘who you gonna call’? Tech support.
Technical support teams bust user issues day in, day out. They serve on the front line for product problems, fixing errors for dissatisfied customers and calming your confounded users. So why are support technicians so seldom used as a UX resource?
Every product and I do mean every, is imperfect. So is every user. It is the support team that must encounter these technical imperfections and user errors and take them on. Amidst all the humdrum of lost passwords and application resets, a technical support team is often sitting on a treasure trove of user insight. It is time to take support out of its silo.
https://usabilitygeek.com/technical-support-teams-ux-success/
When 2017 is almost over it’s time to look ahead and predict how the digital experience will evolve over the next 12 months.
In this article, I’ll overview the most significant changes in the digital world which we saw during 2017 and the trends we should be aware of to stay ahead of the curve in design and development in 2018.
https://uxplanet.org/the-state-of-ux-for-2018-4b2ea908c837/
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