The evidence for using digital technologies to improve outcomes in mental health care is growing at a rapid rate. Already, studies have highlighted how technology can be used to effectively provide well-established treatments, such as cognitive behavioral therapy.
http://www.psychiatrictimes.com/telepsychiatry/user-experience-key-step-realizing-role-mental-health-apps/
Let's face it -- when it comes to measuring the return on investment for user experience (UX), all the traditional metrics fall down flat. For today's organizations, you simply can't put a price on the value of delivering an incredibly satisfying and rewarding experience to customers and users. That value percolates across all parts of the enterprise -- well beyond customer service.
The debate about the ROI of UX has been heating up lately. Alan Cooper, an ancestry thinker and software alchemist, recently posted that the question about the ROI of UX is "the most idiotic question ever asked." Why? Because organizations really don't pay attention to or even care about the value of superior UX, he states.
https://www.zdnet.com/article/the-value-of-superior-ux-priceless/
The Software-as-a-Service (SaaS) solution, WEBFLEET, has been completely rebuilt and includes brand new features and a fresh, more intuitive user experience that includes advanced customisation capabilities. The revamped software is enhanced when coupled with the new range of TomTom PRO driver terminals. Together they help provide more effective job dispatch, while delivering market-leading routing, navigation and traffic information.
https://businesstech.co.za/news/industry-news/223248/tomtom-telematics-launches-next-generation-fleet-management/
With the exception of some types of customer research and testing that must be done on site or in person, CX and UX jobs can be performed completely remotely. We do not need to come into physical offices, neither to whiteboard — thanks to digital and cloud alternatives — nor to collaborate with co-workers located in the US, Croatia, India, South Africa, Brazil and around the world.
http://cmswire.com/digital-experience/what-2020-holds-for-ux-and-customer-experience/
