The Mopinion team is committed to providing the best possible feedback analytics solution out there; an objective which requires constant improvement and innovation. Thanks to the feedback of our customers, we’re happy to announce the release of several updates and new features within our software this month!
https://mopinion.com/december-product-updates-featuring-automated-tagging/
To kickoff the new year, Mopinion has just launched a new feature within its platform: customisable inbox filters and views. This new feature will give users total control of the views they create in their inbox of feedback items. It enables users to combine key data fields such as scores, browsers, texts, URLS and more – which provides for very specific views.
https://mopinion.com/mopinion-launches-customisable-inbox-filters-and-views/
Mopinion now offers a more secure user login process for Mopinion users with Two-Factor Authentication (or 2FA). Two-Factor Authentication is an extra layer of security that requires users to submit not only the username and password, but also an additional piece of information that can only be known to the user. This additional layer of security aims to further minimise risk and protect businesses from an online security breach.
https://mopinion.com/mopinion-adds-extra-security-layer-with-two-factor-authentication/
Innovation is everything in our ever-changing business world. If you want your business to remain on top, you have to keep up with the latest and greatest trends.
However, there’s also something to be said for “tried and true” business tactics. According to members of Forbes Technology Council, the most innovative companies of the last 20 years had some common keys to their long-term success, and today’s tech leaders can follow in their footsteps. Here’s how you can implement some of the lessons imparted by these technology giants.
https://www.forbes.com/sites/forbestechcouncil/2019/02/01/long-term-success-lessons-from-techs-most-innovative-companies/#8292b4631638/
If you’ve ever taken an Uber, you know that the startup identified practically every consumer pain point involved with hailing a taxi – not being able to find one, standing in a long taxi line, rude drivers, the credit card machine always being broken – and addressed each one with a simple, easy-to-navigate mobile app.
Uber has become such a classic example because it figured out how to create a simple, clean experience for both the customer and the driver. When both sides work in perfect harmony, everyone enjoys the experience. The taxi industry didn’t see Uber coming, and has been slow to innovate in response.
https://www.forbes.com/sites/dangingiss/2018/07/02/how-ubers-user-experience-creates-a-seamless-customer-experience/#2954eb96ff7a/
There’s no getting around it—flight delays are a pain. You’ve made plans wherever you’re going, or you’ve got a meeting two hours after you land, but no matter how you slice it, you won’t get there on time. It’s frustrating for everyone involved, just the sort of thing you didn’t need on your already-stressful trip.
https://www.forbes.com/sites/bishopjordan/2018/03/20/how-to-predict-flight-delays-using-google-flights/#16829b1241c2/
In its early days, Android was a slow and buggy mobile platform. Even the most powerful smartphones that were released each year would experience stuttering and stammering while performing the simplest of tasks, like scrolling or opening apps. And if your Android flagship phone was actually doing some heavy lifting like playing a resource-intensive game, it was a total mess.
http://bgr.com/2018/02/07/best-android-features-hidden-menu-increase-speed/
Hackathons are a staple of tech culture. They’re synonymous with digital innovation and a playground for exploring possibilities.
The premise of a hackathon is to pull eager engineers, product managers, user-experience specialists and anyone else with a vested interest in product development into a confined space for a set period of time (typically 24 to 48 hours) and have them creatively use design and technology to "hack together" at a new idea or a solution to a customer problem.
While hackathons are best known for being a breeding ground for tech startups, they can also be catalysts for larger organizations looking to accelerate innovation.
https://www.forbes.com/sites/forbestechcouncil/2018/06/07/how-to-accelerate-customer-innovation-through-internal-hackathons/#190712cc21a7/
In recent years there has been growing a discussion on the ability of traditional businesses to adapt their services to the expectations of customers born after 1980. What should traditional businesses consider in order to offer a service that will meet younger generation requirements? Can the banks stay in their domain in the future, or will they be replaced by FinTech companies?
https://www.finextra.com/blogposting/15005/how-digital-banking-can-meet-young-customers-expectations-to-survive-in-the-age-of-disruption/
When computer networking hit its first big wave of innovation in the 90’s, spurred by the internet age, it was the definition of school-age cool: mysterious, and infinitely complex. The internet and networks connected people like never before. Over the next few decades, as innovation exploded in other areas like cloud computing and mobile, networking innovation sort of stagnated.
https://www.forbes.com/sites/riverbed/2018/10/23/beyond-cool-unlocking-new-possibilities-for-the-users-digital-experience-by-reimagining-the-network/
