Over the last couple of years, artificial intelligence (AI) has been incredibly popular across multiple digital mediums. Whether it’s conversational chatbots, data analytics or everything in between- given its flexibility and convenience, this technology is now used for a range of purposes.
But how does it affect mobile app user experience? Can you really alter the experience of end-users with AI? Also, how can a developer implement artificial intelligence to enhance the user experience?
http://clickz.com/using-artificial-intelligence-to-design-better-mobile-app-user-experience/259694/
The commercial use of 5G is accelerating around the world. The Internet of Everything is drastically increasing the number of connections, and new applications such as cloud-based VR and AR place higher requirements on end-to-end networks.
http://mobileworldlive.com/latest-stories/ai-powered-services-for-5g-evolution-agile-intelligent-smart/
As with LinkedIn, social networks like Facebook, Twitter, and Pinterest use AI and machine learning technologies to identify and delete offensive material.
LinkedIn, the Microsoft-owned site having over 660 million subscribers, recently outlined its approach to handling accounts that include inappropriate content, spanning from profanity to illicit services ads.
http://it.toolbox.com/blogs/shrutiumathe/linkedin-uses-ai-to-remove-inappropriate-user-profiles-and-provide-a-better-user-experience-011720/
For most people, a call to customer service is about as exciting as a trip to the dentist. No one enjoys being put on hold, waiting to repeat the same information to a second or third agent, getting dropped and starting again, all just to access your own information or account. It’s an experience that can feel alienating and frustrating – not the way most companies want their customers to feel.
http://customerthink.com/seize-the-opportunity-to-differentiate-with-ai-powered-digital-experiences/
These days, in any discussion about enterprise computing, the action is at the front end -- delivering superior user or customer experiences and user interfaces. Artificial intelligence-based technologies are providing developers and IT teams the power they need to deliver, while reducing the repetitive, manual tasks that have characterized UX, CX and UI.
http://zdnet.com/article/the-next-generation-of-user-experience-is-artificially-intelligent/
One of the key drivers of the AI (Artificial Intelligence) revolution is open source software. With languages like Python and platforms such as TensorFlow, anybody can create sophisticated models.
Yet this does not mean the applications will be useful. They may wind up doing more harm than good, as we’ve seen with cases involving bias.
But there is something else that often gets overlooked: The user experience. After all, despite the availability of powerful tools and access to cloud-based systems, the fact remains that it is usually data scientists that create the applications, who may not be adept at developing intuitive interfaces. But more and more, it’s non-technical people that are using the technology to achieve tangible business objectives.
https://www.forbes.com/sites/tomtaulli/2019/04/27/artificial-intelligence-ai-what-about-the-user-experience/#75f7d10e16fe/
If you’re a business technology user, you may have noticed a recent trend in Software-as-a-Service (SaaS) products: Many of them are becoming integrated platforms to interact with other business needs.
For as long as there’s been business technology, buyers have been forced to take a “best of breed” approach, selecting a number of specialized products to address different needs. SaaS products have been no different. They have traditionally offered specific solutions for specific use cases. But today, you’re seeing these types of products expand their value by offering integrations, cooperative development, and new areas of application. The idea is to help the customer by consolidating multiple buying decisions and oversight of these business tools down to one choice: the SaaS platform.
https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2019/03/29/is-2019-the-year-to-create-an-saas-platform/
For a few years now, there have been rumblings that virtual assistants might actually start talking to one other. And in a pretty hilarious feat, people have figured out how to literally get Alexa, Siri and Google Assistant to chatter together in an endless loop. While this was entertaining, it’s the real-life partnership that Amazon and Microsoft have formed to have their virtual assistants truly talk to each other that is worth paying attention to.
Both companies are enabling Microsoft’s business and productivity-focused Cortana to engage with Amazon's consumer- and ecommerce-focused Alexa. A command of “Cortana, open Alexa” will enable Microsoft users to do things such as control smart devices in their homes, or access any of the other third-party skills available on Alexa such as making a payment on a credit card, ordering a pizza or even turning their Anova Precision Cooker up a few degrees.
https://www.entrepreneur.com/article/330337/
Artificial intelligence is the latest buzzword across all industries. There is a lot of talk going around AI, Machine Learning and in general using algorithms to shape the future of Design, and along with it the role of the designer.
But what is the real impact?
https://itmunch.com/human-ai-interaction-and-experience-design/
Forbes’s 2018 marketing trends overlapped with tech: virtual reality, artificial intelligence (AI) and voice search topped the list. In 2019, marketing may be about bringing these trends together, redefining the traditional chief marketing officer (CMO) job description.
https://www.forbes.com/sites/forbescommunicationscouncil/2019/03/07/five-trends-redefining-the-role-of-chief-marketing-officer-in-2019/
