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  1. "Are you someone who is facing the same issue with your website?
    Are you frustrated with not able to increase your conversion rate?

    Then, don’t worry. Just sit back and relax for a while, as we provide you with 8 creative web design tips which will surely help you to boost your conversion rate.

    So, let’s get the things underway and analyze each tip one-by-one."
    http://customerthink.com/8-creative-web-design-tips-to-boost-your-conversion-rate/
    Comments - Voting 0
  2. Why should CMOs care about Voice of the Customer (VoC) strategies? Paul Hagen, senior principal of customer experience and innovation at West Monroe Partners, said because VoC strategies influence budget, company health and how CMOs think about their jobs.

    “In a world where many firms have shifted to more subscription-based, digitally connected products or service models, post-acquisition renewals eventually comprise the biggest part of revenues,” he said. “Firms and CMOs that focus on customer experience and customer success, such as by monitoring VoC and helping orchestrate improvements post-sale, end up winning."
    https://www.cmswire.com/customer-experience/8-cmos-discuss-what-voice-of-the-customer-means-to-them/
    Comments - Voting 0
  3. CIOs around the world are increasingly focused on the digital transformation of their businesses, partly because their CEOs are increasingly recognizing that digital business is the key to success in their future. As they evaluate how to drive their digital transformations, a top investment priority is business intelligence and analytics. Data is the fuel that powers the digital economy and analytics is the mechanism that transforms that raw material into usable assets that will make them successful. A good understanding of analytics trends is critical for CIOs and their teams across all industries.
    https://tdwi.org/articles/2019/01/02/adv-all-8-analytics-trends-that-will-shape-your-future.aspx/
    Comments - Voting 0
  4. Companies who successfully implement a customer experience strategy achieve higher customer satisfaction rates, reduced customer churn and increased revenues.
    https://www.superoffice.com/blog/customer-experience-strategy/
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  5. One of the biggest issues that SaaS businesses face is keeping consumers engaged long-term. To ensure that your users don't drop off after their first visit or during the initial few days, you need to optimize your SaaS user experience.
    https://acquire.io/blog/saas-business-improve-products-user-experience/
    Tags: , , , by eringilliam (2018-07-02)
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  6. From my role at Mopinion I frequently make analyses of the feedback our clients receive. These analyses show that there is often still a lot to gain in terms of user experience. In this blog I will provide seven focal points you as a marketer can use in order to achieve quick-wins to improve the user experience of your website.
    https://mopinion.com/7-user-experience-quick-wins-to-improve-your-website/
    Comments - Voting 0
  7. As UI designers, we are confronted with design problems every day. Knowing how best to tackle these issues means investigating, analysing, testing and prototyping solutions until we get the answer that fits our user’s needs.

    UI design is less about making something look attractive (although it helps) and more knowing how to create a valid path from idea to execution, backed with statistics and evidence, for the benefit of our users. Otherwise, you are shooting in the dark and crossing your fingers you hit the bullseye. Thankfully, instead of relying on blind faith, there exist usability heuristics to steadily guide UI designers and keep us on the right track.
    https://usabilitygeek.com/usability-heuristics-ui-designers-know/
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  8. But my UX design practice is perfect! Thankfully, we don’t hear that very much but the truth is – the longer we’re in a job, the better we consider ourselves to be at that job. Sometimes, it’s worth remembering that even the best professionals still have learning to be done. It’s also worth remembering that the longer we do things, the easier it is to have sloppy habits creep into our work.

    That’s why the experience driver is not necessarily a great driver; they may think they are – but there’s no shortage of crashes caused by people who have been driving for years. Their skills have slowly deteriorated because they’ve spent no real time on improving or maintaining them.

    We don’t want our UX careers to crash… so we keep working on improving our design practice. With that in mind here are 7 simple tips that may help tweak the way you work to deliver even better results:
    https://www.interaction-design.org/literature/article/7-tips-to-improve-your-ux-design-practice/
    Comments - Voting 0
  9. Digital transformation remains a hot topic in the C-suite. However, transformation efforts are meeting with mixed results. Over 60 percent of companies Lopez Research surveyed strongly agreeing with the statement "Our digital transformation efforts are moving slower than expected." Successful digital transformation efforts require a company to operate its business effectively while simultaneously navigating people, process and technology changes. The delicate balance of execution and evolution requires a company to lean on its strategic vendors for assistance.

    Companies like SAP are at the core of businesses operations for a diverse range of companies such as Bosch, Nestle and Royal Dutch Shell. To learn more about how various industries are approaching digital transformation, I attended SAP's SAPPHIRE and ASUG conference. The conference provides ample opportunity to discuss the challenges and opportunities of digital transformation initiatives with various business leaders and SAP executives. There were at least seven key takeaways that every business leader should consider as they build transformation strategies.
    https://www.forbes.com/sites/maribellopez/2018/07/19/7-tips-to-design-winning-digital-transformation-strategies/#698878a144e2/
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  10. For the first time in recorded history, the global workforce will be made up of 5 different generations – Veterans, Baby Boomers, Generation X, Millennials, and generation Z . In terms of the business landscape, a direct outcome of the changing demographics is that your consumers and their needs, challenges and demands are changing. There is increased pressure on businesses to adapt, to be agile and remain relevant. In such an environment, there is a greater onus to improve collaboration, productivity, and overall organizational effectiveness – key deliverables of a holistic Unified Communications (UC) strategy.
    https://www.networksasia.net/article/7-steps-unifying-user-experience.1538537805/
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Mopinion: The Leading User Experience Tool

Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.