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  1. This January the new user interface, Mopinion Raspberry, goes live. In this five-part series, we will ‘unmask’ various new components of the software one by one, components that are guaranteed to give you a smooth and lucid user experience. Unmasking Mopinion Raspberry Part 2 featured the new Feedback Form Builder, but this time we want to focus on another very important part of the platform, the Feedback Inbox.
    http://mopinion.com/unmasking-mopinion-raspberry-part-3-the-feedback-inbox/
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  2. The rumors are true. The newest version of Mopinion’s software, known as Mopinion Raspberry, is set to go live in January 2020. With rigorous testing and refinement processes in full swing, we’d like to take these next few months to slowly introduce you to Mopinion Raspberry. In this five-part series, we will ‘unmask’ various new components of the software one by one; components that are guaranteed to give you a smooth and lucid user experience.
    http://mopinion.com/unmasking-mopinion-raspberry-the-navigation/
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  3. We’re just a month and a half out from launching Mopinion Raspberry, and it’s time for another sneak peek into the new user interface. In this five-part series, we will ‘unmask’ various new components of the software one by one; components that are guaranteed to give you a smooth and lucid user experience.
    http://mopinion.com/unmasking-mopinion-raspberry-feedback-form-builder/
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  4. Earlier this year I met with a client couple to assess their estate plan. They were both still working and their asset level was already high enough that, even with their projected retirement spending, there was a very good chance there would be significant assets to leave to their only child, a young woman in her early 20s. With this in mind we started talking about whether or not a trust would be needed.
    http://financialadvisoriq.com/c/1820223/211553/
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  5. User experience is often overlooked in website and app design and, indeed, the design of many things. How many times have you felt compelled to push a door only to find you need to pull it instead? While fire codes might dictate such design, it’s an example of user experience at work.

    While taking a moment to figure out whether a door is push or pull sounds like a small thing, those types of irritants can add up online -- and cost your business customers.
    https://www.entrepreneur.com/article/309161/
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  6. Researchers working on browser fingerprinting found themselves distracted by a much more serious privacy breach: analytical scripts siphoning off masses of user interactions.

    Steven Englehardt (a PhD student at Princeton), Arvind Narayanan (a Princeton assistant professor) and Gunes Acar (KU Lueven), published their study at Freedom to Tinker last week. Their key finding is that session replay scripts are indiscriminate in what they scoop, user permission is absent, and there's evidence that the data isn't always handled securely.

    Session replay is a popular user experience tool: it lets a publisher watch users navigating their site to work out why users leave a site and what needs improving.
    https://www.theregister.co.uk/2017/11/20/session_replay_exfiltration/
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  7. The holidays are here, which means many online retailers are stepping up their game and competing intensely for traffic on their websites. According to a study conducted by Deloitte, “more consumers plan to shop online for gifts than ever before” in 2016. In the United States alone, total holiday eCommerce sales are expected to reach $96-98 billion. This is huge! So how can you and your digital team maintain a smooth operation and happy customers while dealing with this massive influx of consumers? The answer is simple – use customer feedback to determine what is irritating your customers the most and solve it.
    https://mopinion.com/user-experience-tips-happy-online-customer/
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  8. Oh, how things change!

    There was a time when you just had to optimize your website’s pages for a group of different keywords and then when someone typed those words into a search engine, you’d show up! Not anymore.

    Today, the search engines are way more advanced with their algorithms and their focus on trying to make sure that the user experience is the best it can be. Especially with Google.
    https://www.business2community.com/seo/user-intent-seo-success-online-01997451/
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  9. Over the last couple of years, artificial intelligence (AI) has been incredibly popular across multiple digital mediums. Whether it’s conversational chatbots, data analytics or everything in between- given its flexibility and convenience, this technology is now used for a range of purposes.

    But how does it affect mobile app user experience? Can you really alter the experience of end-users with AI? Also, how can a developer implement artificial intelligence to enhance the user experience?
    http://clickz.com/using-artificial-intelligence-to-design-better-mobile-app-user-experience/259694/
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  10. As a UX designer, we design digital products that people interact with. When we designing these products, we spend a lot of time on different research to understand the behavior, habits, and needs of our users. However, there is a couple of general patterns that characteristic of all people. To be consciously used, we need to understand the process of human cognition.
    The purpose of this article is to understand the concept, function and types of visual attention and to use this knowledge in everyday product design.
    https://medium.com/@norbigaal/ux-psychology-go-hand-in-hand-introduction-to-human-attention-a70ffd2c4289?ref=webdesignernews.com/
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Mopinion: The Leading User Experience Tool

Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.