UX expert Gareth Dunlop explores the challenging question faced by many a designer: what do customers actually want?
The classic criticism levelled at consultants of many hues is that they ask for your watch, then tell you the time. They are notorious for asking lots of questions and reporting back with little more than a glorified transcription in a 50-page report, 40 pages of which are part of an off-the-shelf template.
https://www.siliconrepublic.com/companies/ux-design-gareth-dunlop/
Welcome to the first UX case study of 2018! Codal hopes you have had a fantastic start to the new year. For those who have followed along with our long-running UX Case Study series, welcome back, and to new readers, welcome aboard.
For those who are just joining us: UX Case Study is a regular series written by UX design agency Codal, where we conduct in-depth examinations of different mobile apps. An exercise in scrutiny, we place apps under a microscope and critically examine them through a user experience lens, acknowledging both their successes and failures.
https://usabilitygeek.com/ux-case-study-calm-mobile-app/
This article follows UX 101 for Virtual and Mixed Reality — Part 1: Physicality
Designers working with virtual reality have to create experiences that work in a 3D environment. That environment can be entirely simulated (Virtual Reality) or overlaid onto our real one (Mixed Reality). As humans we navigate 3D environments constantly, and our senses allow us to do so expertly. Many aspects of VR rely on these same senses.
https://uxplanet.org/ux-101-for-virtual-and-mixed-reality-part-2-working-with-the-senses-c39fbd502494/
All UXers know the importance of building a rapport with your research participants. Whilst yes, you’re there to observe, document and analyse in a ‘scientific’ setting, if your participants don’t feel comfortable, they won’t speak or act as freely, or as naturally, as required for you to gain the insights you’re looking for.
https://uxplanet.org/dual-ux-research-how-to-get-greater-insights-from-natural-conversations-c1e1b6d87f0f/
The blend between our virtual existence and the physical world has become a normal part of our lives. We are living life through a screen already, so the jump into virtual reality (VR) is not as large a leap as one would expect.
https://exchange.telstra.com.au/virtual-reality-the-future-of-content/
Earlier this year, 60,000 technology experts from 170 countries descended on Lisbon, Portugal, to take part in Web Summit, the world’s largest tech conference. As part of Web Summit, I attended MoneyConf, an insurtech and fintech conference, where the world’s leading insurance companies, banks, tech firms and disruptive startups met.
https://www.forbes.com/sites/forbestechcouncil/2018/01/18/the-problem-with-insurance-is-bad-user-experience-insurtech-leaders-agree/#77416b1f2392/
Google has made mobile page speed a priority for the past couple of years. It introduced Accelerated Mobile Pages in October 2015 as part of a broad initiative to speed up web browsing on mobile devices. The following year, the company emphasized websites that used AMP more prominently in its search results and on Google News, per TechCrunch.
https://www.mobilemarketer.com/news/google-will-rank-faster-mobile-pages-higher/515012/
Mopinion now offers a more secure user login process for Mopinion users with Two-Factor Authentication (or 2FA). Two-Factor Authentication is an extra layer of security that requires users to submit not only the username and password, but also an additional piece of information that can only be known to the user. This additional layer of security aims to further minimise risk and protect businesses from an online security breach.
https://mopinion.com/mopinion-adds-extra-security-layer-with-two-factor-authentication/
To kickoff the new year, Mopinion has just launched a new feature within its platform: customisable inbox filters and views. This new feature will give users total control of the views they create in their inbox of feedback items. It enables users to combine key data fields such as scores, browsers, texts, URLS and more – which provides for very specific views.
https://mopinion.com/mopinion-launches-customisable-inbox-filters-and-views/
Last Friday, Facebook’s Head of News Feed Adam Mosseri announced that Facebook will begin prioritizing content created by friends and family over content from the media, brands and other Pages since space in the News Feed is limited.
https://nextshark.com/facebook-news-saved-newsfeed-changes/
