There’s no getting around it—flight delays are a pain. You’ve made plans wherever you’re going, or you’ve got a meeting two hours after you land, but no matter how you slice it, you won’t get there on time. It’s frustrating for everyone involved, just the sort of thing you didn’t need on your already-stressful trip.
https://www.forbes.com/sites/bishopjordan/2018/03/20/how-to-predict-flight-delays-using-google-flights/#16829b1241c2/
While in attendance at Gartner's Identity & Access Management Summit last year, I sat in on a presentation by research director Tricia Phillips, who predicted that by 2022, digital businesses with great experiences during identity corroboration will earn 20% more revenue than comparable businesses with poor customer experience.
https://www.forbes.com/sites/forbestechcouncil/2018/03/20/dont-treat-your-customers-like-criminals-three-ways-companies-can-improve-customer-experience/#4bd21ecd4ee6/
One word summarizes the challenge of securing the Internet of Things (IoT): scale.
It’s actually a two-fold challenge. The first issue is the sheer number of IoT devices connected to the internet -- a total that continues to grow every year. Gartner estimates that number will reach 26 billion by 2020. Secondly, how can device manufacturers and security providers possibly scale the process of identifying and authenticating each and every one of those devices?
https://www.forbes.com/sites/forbestechcouncil/2018/03/20/securing-the-internet-of-things-a-two-fold-challenge/#5511a9de22a9/
Learn about core concepts in UX design: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more! Claim your complimentary copy before the offer expires.
https://www.neowin.net/news/understand-the-basics-of-user-experience-design-with-this-limited-time-free-ebook/
Last year, the Pew Research Center reported that two-thirds (67%) of Americans get at least some of their news on social media. As a result, media publishers have been plugging millions of dollars and resources into growing their social media presence. This has been problematic for brands like LittleThings, BuzzFeed, The Huffington Post and Mashable.
https://www.forbes.com/sites/amitchowdhry/2018/03/16/engage-im/#10f91b3734b8/
The digital age has brought with it a horde of data. And coming from various sources and in large quantities, the availability of this data has created many new and insightful opportunities for digital marketers. Modern digital marketers are using data in a myriad of ways, such as gauging success (with Key Performance Indicators, or KPIs), driving improvement (e.g. campaign effectiveness or website usability) and boosting lead generation. However, this heavy reliance on intelligent marketing data necessitates an analysis solution, which comes in the form of dashboarding software.
In this article, we will outline the various benefits of KPI dashboarding software as well as list the top software available for digital marketing managers.
https://mopinion.com/kpi-dashboarding-software-digital-marketing-managers/
You might have heard buzz in the industry that Progressive Web Apps (PWA) are set to be the next big thing. Those in the know might tell you they’ll push the mobile web forward, bring parity to web and native apps and provide mobile-specific capabilities to web users. Perhaps unsurprisingly, Google came up with the term, and PWAs are seen alongside Accelerated Mobile Pages and Responsive Web Design as a weapon in the fight for a slick mobile user experience.
http://www.fourthsource.com/apps/creating-rich-user-experience-progressive-web-app-might-right-brand-22596/
There’s a new $25-per-month price point to sign up as a Salesforce user today as Salesforce Essentials goes live in 18 languages. This new entry-level offering for small business customers marks a return to Salesforce’s original mantra of serving every size of customer from a single platform, and company veteran Mike Rosenbaum, Executive Vice-President of CRM Applications, is mighty pleased about it..
https://diginomica.com/2018/03/13/crm-chief-mike-rosenbaum-salesforce-essentials-smbs/
Since digitization, prospective customers of a company or brand have better access to social media and online content and therefore good opinions from existing customers can sway their opinions and in turn affect sales. Today, customer experience has become imperative to scale business growth in a competitive economy. As of now, companies are heavily investing in technologies such as conversational chatbot, use of virtual reality in retail, machine learning to process customer feedback to tailor their strategies.
https://customer-experience-management.cioreview.com/news/the-driving-force-behind-customer-experience-nid-25775-cid-118.html/
We are delighted to share that the world’s largest sporting goods retailer, Decathlon, is now using Mopinion’s feedback analytics software. Decathlon hit the ground running with their new online feedback programme in the summer of 2017 with feedback forms on their French and Chinese websites. Pleased with the performance and customer insights obtained via Mopinion’s software, Decathlon is now in the process of rolling out Mopinion software on webshops in twenty-one additional countries!
https://mopinion.com/decathlon-rolls-out-mopinion-feedback-software-in-23-countries/
