User Experience Design (UXD or UX) in web design is the process of enhancing user satisfaction by improving the usability, accessibility, and efficiency of user interaction with websites. Here at Intechnic, we’ve been studying and applying the best user experience principles in our work. Earlier this year I became the 9th person in the world to earn the prestigious Master of UX Certification from Nielsen Norman Group – the world’s authority on UX design. I would like to share some of the best practices I’ve acquired over the years. Here is my list of 100 Top UX Practices every web designer should follow:
https://www.intechnic.com/blog/100-ux-design-pro-tips-from-user-experience-master/
"If you want to be more than a punch-clock agency tool, if you are actually passionate about design and user experience, and you want to advance the state of the art, you need to be thinking bigger. UX is about more than heuristics and processes. It encompasses a broad spectrum of knowledge, and the best designers are renaissance (wo)men. Therefore, if you aren’t expanding your horizons beyond the world of UX reading, you’re getting left behind.
That’s why I’ve compiled this eclectic list of non-UX books that you, the UX designer, should put on your reading list right away. None are specifically about user experience, but each of them has an important lesson to teach you, but only if you have the brain cells to draw the connection. If you’re reading this article, then that probably describes you. Get at it."
https://uxplanet.org/7-non-ux-books-every-ux-designer-should-read-cb4e53adf843/
This column talks about using the tools of the day to build and deliver an Awesome UX.
http://www.contractormag.com/iot/building-awesome-ux/
"Omnichannel referrals give a personalized brand experience and incentivize people to share with friends across multiple channels.
Let’s take a look at examples of companies that have adopted omnichannel referral marketing and how they use it. We’ll share the strategies they use and what you can do to boost your efforts."
https://www.business2community.com/marketing/omnichannel-referrals-creating-a-seamless-user-experience-02064253/
It may come as a surprise to many of you how much effort is put into developing mobile apps nowadays. And why all the effort? If designed well, your app can give you the upper hand in the battle for market share. Note: the key words here are ‘if designed well’. Unfortunately, this isn’t the case with all mobile apps on the market. Sure, they get the job done, but many of these apps still lack key features their users crave and a strong user experience. Fortunately, there is a remedy for these poorly designed mobile apps that will help put them back on top: in-app feedback.
https://blog.appsee.com/top-5-reasons-you-should-be-collecting-in-app-feedback/
Government technology’s passion is helping spread best practices and spurring innovation in the public sector. The Texas Digital Government Summit is designed to do just that. You can expect the Summit to continue its long tradition of compelling keynote speakers and thought-provoking educational sessions addressing the most important topics we face as technology leaders in government.
Like their counterparts in private business, government agencies are undergoing digital transformation, whether they’re ready for it or not. Government employees want the advantages of a digital workplace, but not at the expense of customer service and experience. For any agency that prioritizes user experience, the Texas Digital Government Summit is a must-attend event.
https://enterprisematters.blogs.xerox.com/2018/05/22/how-governments-deliver-positive-digital-user-experience/#.Wwu3FEiFPIU/
The possibilities that are coming to light with every new technology are beyond what we could have ever thought of. The technology of Voice User Interface is the current trend that is taking the market by a storm. It is not only indulging us in using smart devices more but is becoming a part of our daily lives entirely.
There are a lot of things inculcated in the concept of VUI. In this blog, we have covered every aspect of Voice User Interface, its opportunities and the challenges that come with it!
https://customerthink.com/an-insight-into-the-world-of-voice-user-interface-design/
Search engine optimisation (SEO) is more than links and keywords. Google uses the entire consumer experience to figure out whether your site delivered the quality content the consumer needed. One often overlooked part of search SEO is user experience (UX). Too often, businesses forget that part of keeping a prospect on their website is to make the experience easy for customers to avoid an increase in bounce and decline in traffic.
Let’s take a look at five ways to improve your UX and SEO.
http://www.bandt.com.au/newsletter/five-top-tips-improve-ux-seo/
"So how do you design experiences that enable users to complete tasks whenever, wherever? This is where omnichannel user experience takes center stage. Omnichannel UX not only allows users to connect to brands across multiple channels, it also enables them to act on their product or service triggers and makes each interaction more intuitive and effortless.
Today’s post looks at what we really mean by omnichannel UX, why your brand needs it and how you can design an omnichannel experience that puts users at the center of your design with Justinmind."
https://www.justinmind.com/blog/how-to-design-an-omnichannel-user-experience/
The ecommerce industry has experienced a tremendous amount of growth in the past decade. Having jumped from 3.5% of all retail sales in 2008 to nearly 11.9% in 2018, this growth – in combination with a (still) relatively low market share – represents a huge opportunity for more innovative ecommerce companies looking to overtake their traditional counterparts.
However, in order to latch on to the ‘growth train’, these same ecommerce companies (and therefore, ecommerce managers) are going to have to put their best foot forward. In other words, they’ll need to be sure that they are providing a first-rate online customer experience. And the best way to do this is to start listening to the voice of the customer. After all, your customers can be your best resource in terms of understanding what you’re doing wrong (or right!) on your website or mobile app. So allow me to introduce you to online feedback…
https://mopinion.com/online-feedback-ecommerce-managers/
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