Earlier this year, 60,000 technology experts from 170 countries descended on Lisbon, Portugal, to take part in Web Summit, the world’s largest tech conference. As part of Web Summit, I attended MoneyConf, an insurtech and fintech conference, where the world’s leading insurance companies, banks, tech firms and disruptive startups met.
https://www.forbes.com/sites/forbestechcouncil/2018/01/18/the-problem-with-insurance-is-bad-user-experience-insurtech-leaders-agree/#77416b1f2392/
Google has made mobile page speed a priority for the past couple of years. It introduced Accelerated Mobile Pages in October 2015 as part of a broad initiative to speed up web browsing on mobile devices. The following year, the company emphasized websites that used AMP more prominently in its search results and on Google News, per TechCrunch.
https://www.mobilemarketer.com/news/google-will-rank-faster-mobile-pages-higher/515012/
Mopinion now offers a more secure user login process for Mopinion users with Two-Factor Authentication (or 2FA). Two-Factor Authentication is an extra layer of security that requires users to submit not only the username and password, but also an additional piece of information that can only be known to the user. This additional layer of security aims to further minimise risk and protect businesses from an online security breach.
https://mopinion.com/mopinion-adds-extra-security-layer-with-two-factor-authentication/
To kickoff the new year, Mopinion has just launched a new feature within its platform: customisable inbox filters and views. This new feature will give users total control of the views they create in their inbox of feedback items. It enables users to combine key data fields such as scores, browsers, texts, URLS and more – which provides for very specific views.
https://mopinion.com/mopinion-launches-customisable-inbox-filters-and-views/
Last Friday, Facebook’s Head of News Feed Adam Mosseri announced that Facebook will begin prioritizing content created by friends and family over content from the media, brands and other Pages since space in the News Feed is limited.
https://nextshark.com/facebook-news-saved-newsfeed-changes/
There’s a short history of publishers fancying themselves as technology companies and building a business selling their tech to other publishers. Publishers realized that building a whole new side business around licensing their tech is a headache and that they needed to focus on what they’re good at, and leave the tech to others.
https://digiday.com/media/new-york-magazine-making-cms-available-open-source/
According to the most recent projections, the digital giants Facebook and Google are expected to have scooped up half of global digital advertisement revenues in 2017.
What these giants are dealing in, is the exposure and collection of information.
They filter and expose information to the user while they browse sites for friends, articles, political content, or more tangible consumer products covering everything from hygiene products to lawnmowers.
http://sciencenordic.com/price-digital-citizenship-and-forfeit-autonomy/
Mobile messaging service Hike just launched Total, a new service that lets Android users in India make payments to businesses and transfer money, read news, book train tickets, and chat with their contacts on the platform – all without mobile data.
https://thenextweb.com/apps/2018/01/17/hikes-new-app-for-basic-android-phones-enables-payments-messaging-and-news-without-data/
hinese ride-sharing giant DiDi Chuxing launched a bike-sharing platform within its mobile app Wednesday.
Riders in Beijing and Shenzhen can use two popular shared bikes companies, ofo and Bluegogo, via DiDi's latest version of app, with no deposit required for riding Bluegogo bikes.
http://www.xinhuanet.com/english/2018-01/17/c_136902457.htm/
Another year has passed and Digital Customer Experience (CX) finds itself – once again – at the top of many business agendas. Not surprisingly however, considering many experts are calling CX ‘the new battlefield’. Dramatic, I know – but there is some truth in the expression. In fact, 2018 is the year Gartner predicted that more than 50% of organisations will redirect their investments towards customer experience innovations. So why is there such a high demand to provide a good digital customer experience? And as a result, what kinds of innovations and trends can we expect to see this year?
https://mopinion.com/top-digital-customer-experience-cx-trends-for-2018/
