When you and your competitors are all adhering to local SEO best practices, how can you differentiate your business from the rest? Columnist Sherry Bonelli has some ideas.
https://searchengineland.com/5-local-search-tactics-your-competitors-probably-arent-using-288028/
We've all been ordering our toilet tissue through Alexa, right?
Maybe not exactly. Let's ask the experts about the biggest user experience (UX) trends in 2017.
https://econsultancy.com/blog/69607-what-were-the-biggest-ux-trends-of-2017/
Our expert commentators have already discussed what they made of 2017, so what do they expect and hope for next year?
Let's find out...
https://econsultancy.com/blog/69646-ux-trends-in-2018-what-do-the-experts-predict/
Learn From twenty experienced designers as we go deep into one question every week.
This week we look at juggling what going on your life and keeping up with the deign industry.
https://uxplanet.org/how-do-you-juggle-your-life-work-and-keeping-up-with-the-design-industry-126c68c9d08f/
Depending on their goals a customer has from using your digital channels, they may choose different paths to reach them. Equally, one customer may use a different path than another to reach the desired goal.
Therefore, to facilitate the holy grail of the digital customer experience you need a lot more than just some general online feedback or survey tools.
https://mopinion.com/digital-customer-experience-capturing-the-right-customer-insights/
Google Chrome's latest software update, version 63, is now rolling out to all users on desktop (Linux, Mac, Windows) and mobile (Android), with updates for Chrome OS to follow shortly.
Chrome 63 brings with it a ton of new features for both desktop and mobile platforms. The highlighting features for both platforms include Flags redesign, Quick Site Certificate, and a new Device Memory Javascript API. On the other hand, Chrome for Android Oreo adds features like Smart Text Selection and a new modal Permissions dialog.
https://gadgets.ndtv.com/apps/news/google-chrome-63-update-available-android-linux-mac-windows-1784664/
Dallas-based ProjectUX launched on YouTube last week and gives startups the opportunity to get feedback from UX experts about their product designs.
A new web series based out of Dallas is helping early-stage startups identify user experience issues through a panel of experts.
https://dallasinnovates.com/web-series-helping-startups-improve-their-user-experience/
When you establish a bond of trust between a company and its customers, you forge and secure their relationship. When both sides talk to each other, face to face, you will get some of the strongest of these relationships.
However, in this technological era, people use mobile apps, websites, and in-store kiosks to interact with companies.
This has estranged to us the feeling of intimacy, and we don’t really need to line up in banks anymore if we want to pay bills, or go to physical stores to buy something, when we can do the same things online.
https://designmodo.com/improve-customer-loyalty-ux/
What is UX? How can I get into UX? What does the day to day involve? I get asked these questions a lot.
Many people, even designers, don’t really have a clue what UX actually means. They think it’s some kind of handy-wavy fu that consultants palm people off with. Meanwhile, real UX design is in high demand. What’s all the fuss about?
https://uxplanet.org/how-to-get-started-with-ux-ae60f71e44d6/
Real-time customer feedback is a type of qualitative data collection, in which you receive live feedback from visitors on your website or mobile app. With real-time customer feedback, you can immediately see the needs and wishes of your visitors as well as monitor for potential problems such as bugs or missing information in the customer journey.
https://mopinion.com/what-is-real-time-customer-feedback/
