It’s true that friction hurts user experience, frustrates a user, and might even drive them to the point of abandoning your product once and for all. There’s no denying that.
It’s true that spotting the various friction points in the process and smoothing them out is the most fundamental approach to improve its flow. Not refuting that either.
However, that’s just one side of the friction coin.
https://www.chargebee.com/blog/friction-improve-user-experience/
User Experience (UX) is somewhat of an ambiguous term. After all, how do you determine what is good UX and what is bad UX? Where do ‘they’ draw the line? And how do you know if you’ve got things under control? Offering up a superior digital user experience is becoming increasingly important among businesses and customers alike – which means you’re going to need the answers to these questions if you want to succeed in achieving a good UX. A great way of learning more about the quality of the UX you provide is by testing and measuring it using User Experience Testing Tools.
https://mopinion.com/5-types-user-experience-testing-tools/
“Should I use Infinite scrolling or Pagination for my content?” Some designers are still refereeing a tug-o-war between the two methods to decide which to implement into their projects. Each of them has their strengths and weaknesses and in this article we’ll overview the two methods and decide which one we should use for our projects.
https://uxplanet.org/ux-infinite-scrolling-vs-pagination-1030d29376f1/
In my career as a product manager for both enterprise and consumer applications, I am sometimes asked why I focus on the user experience of enterprise applications. The gist of the argument is that enterprise applications are mandated by the company and users are required to use the app regardless of how it works.
https://news.sap.com/why-does-user-experience-matter-for-enterprise-apps/
There is tension in every sector of ecommerce between the friction-free, one-click-style purchase experience and the important requirements of fraud prevention. This is particularly exacerbated in the travel industry.
https://www.tnooz.com/article/the-tension-between-fraud-prevention-and-user-experience-in-the-travel-industry/
It is easy to simply list the do’s and don’ts of mobile user onboarding. Do indicate progress and flow length, don’t overwhelm the user. Don’t ask permissions right away, do allow users to skip tutorials, etc.
We humans, especially product managers and UX designers, are visual beings, are we not? So what better way to absorb some valuable onboarding best practices than to show you some stellar, real-life examples of mobile user onboarding?
https://usabilitygeek.com/mobile-user-onboarding-examples/
The most exciting projects I’ve worked on, and that had the best impact on the people using them, had several things in common. There was a good understanding of the technologies involved, their limitations and the foundations needed for a proper solution. Most importantly, though, experience design played a big role, creating a clear sense of who the audience was and how people would be using the interface.
http://www.thedrum.com/opinion/2017/11/20/the-ux-factor-why-ai-voice-interfaces-needs-experience-design/
When a user visits your website, the type of experience they have plays a great part in whether or not they will be engaged enough in your site that will result in a conversion. Web builders who take the time to ensure that they're site has an increased amount of user engagement will likely experience an increase in their conversion rate.
https://growthhackers.com/articles/12-ux-tips-to-boost-your-website-engagement-user-experience-for-a-better-conversion/
No matter how far the world goes, the final goal of any business is to generate profit. For that, it needs to convert. To achieve this goal, the consumer - or user in the case of software - needs to feel comfortable with the interaction they have with their product, or service provider. In the digital world, this is known as User Experience (UX). The better that relationship is, the better the sales potential.
http://www.dotcominfoway.com/blog/12-ux-tips-to-boost-your-website-engagement-and-user-experience-for-a-better-conversion/
Quantifying the user experience is the first step to making measured improvements.
One of the first questions with any metric is “what’s a good score?”. Like in sports, a good score depends on the metric and context.
Here are 10 benchmarks with some context to help make your metrics more manageable.
https://measuringu.com/ux-benchmarks/
