It’s almost impossible to argue that now, more than ever, true power lives with the customer. Because of this, the concept of the customer experience (also commonly referred to as CX) has grown to almost mythical proportions in recent years. It’s no longer enough to just offer quality products or services. The customer experience that you offer needs to be as good or even better than everyone else’s – yet this in and of itself brings with it a few unique challenges that must be addressed.
https://chiefexecutive.net/integrating-the-customer-and-employee-experience/
In the modern world, flawless design and functionality of digital assets – including your website, social media content and marketing materials – is essential to keeping customers engaged. A top-notch product or thoughtful blog post will go ignored and unseen if it's housed on a site with a poor user experience. To that end, it's important for web developers and marketers alike to keep up with the latest trends and consumer expectations. Members of Forbes Agency Council offered their take on popular design trends popping up in this space, and how you can integrate those trends into your branding.
https://www.forbes.com/sites/forbesagencycouncil/2018/01/05/12-design-trends-to-integrate-into-your-web-development-and-marketing/#18024c127f17/
In any given month, I’ll see dozens of questions asking how, as a growing designer, to best move from UX theory into UX practice. This is an especially daunting milestone when you haven’t done it yet, one faced by every single student of UX. It isn’t just an academic question though. There is also an enormous group of UX Designers who are still new to the field. Have you been working at a company as the only designer, without a real mentor, and getting mixed results? This article series is a love letter to your career.
https://uxplanet.org/ux-is-process-how-to-intake-a-new-project-c15dd3bc3169/
Maps are now a must-have for almost every website. For many mobile applications interfaces, a map is also a necessary thing. If to talk of an Uber-like service — it couldn’t do without a map. How to create a unique map and not to spend a lot of time on the map design? These free tools for designers will help each designer to create a map easily in the style of service which they are developing.
https://uxplanet.org/7-free-tools-for-designers-map-creation-16ea68c83ffd/
The calculator isn’t the most beautiful thing in the world but when you press your fingers into its buttons, it can do some wondrous things. Or take Crocs — the butt of many jokes — but the first choice of shoes for people working in the medical profession. That’s the thing when it comes to the user experience vs. usability debate: products don’t have to be beautiful to offer a great user experience.
https://uxplanet.org/when-good-design-goes-bad-examples-of-ugly-ui-with-great-ux-48d72c7d1601/
The internet has clearly done wonders for retailers and businesses that sell physical products. Ecommerce is exploding and the evolution of various platforms makes it possible for even the smallest of companies to create their own global supply chains with very little upfront investment or cost. But don’t forget about service-based businesses – such as beauty salons, yoga studios, gyms, chiropractors, and massage centers. These types of businesses have benefited tremendously as well.
https://theamericangenius.com/tech-news/offer-customers-frictionless-online-experience/
As 2018 rolls around, knowing which skills to upgrade and improve on would definitely be on the minds of many. According to a recent report by LinkedIn, hard skills in marketing and data will be needed most by companies in 2018. Meanwhile, soft skills such as communication will also be needed.
http://www.marketing-interactive.com/most-wanted-skills-in-2018-hard-skills-in-marketing-and-data/
Having a good user experience is an important part of any technology.In the previous year UX was big right from product interfaces to the on boarding process right to the content which is available through the various digital platforms.
http://hitechbeacon.com/2018/01/04/top-ux-trends-in-2018/
Chief learning officers and learning leaders must rapidly increase their technology wisdom to handle the significant shifts in technology innovation and deployment in our workplaces.
http://www.clomedia.com/2018/01/04/becoming-tech-wise-2018/
The Mopinion team is committed to providing the best possible feedback analytics solution out there; an objective which requires constant improvement and innovation. Thanks to the feedback of our customers, we’re happy to announce the release of several updates and new features within our software this month!
https://mopinion.com/december-product-updates-featuring-automated-tagging/
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