Whether you’ve just launched your website or you’re in the process of improving the online customer experience, customer feedback will serve as an invaluable tool in achieving your business’ goals. This feedback not only has the potential to provide you with insights into which kinds of problems your visitors are running into but it can also reveal which features work well for them. The easiest way to gather this feedback is via feedback forms. For WordPress users in particular, this is especially easy as there are various plugins available that serve up feedback solutions at no cost.
https://mopinion.com/how-to-install-a-feedback-form-in-wordpress/
Good design tends to follow general principles that give designers overarching guidelines to work within. But for user experience and interface designers, there are also laws that govern the nitty-gritty. For instance, it’s helpful to know that the time it takes for a user to make a decision increases when there are more complex choices–known as Hick’s Law–or that because users spend most of their time on other websites, they want yours to work similarly to what they know–the premise of Jakob’s Law.
https://www.fastcodesign.com/90157775/10-laws-of-ux-illustrated/
We're all marketers, but we're also consumers. What email marketing lessons can we learn from our own user experience? Straight out of my own inbox, here are some from brands like Dunkin Donuts, Spirit Airlines and Spotify.
https://www.clickz.com/email-marketing-lessons-dunkin-donuts/207872/
Ozzie Goldschmied, CTO at Ceridian discusses best practices for improving user experience across all employee and business touchpoints. He shares solutions for managing complex workforce scheduling and pay requirements which are key challenges for just about any organization today. Ozzie leads the design and development of Dayforce HCM, the award-winning single application for human capital management and is focused on best practices, excellence, and innovation in product delivery.
https://www.hrtechnologist.com/interviews/payrollwage-salary-administration/improving-user-experience-with-hr-technology-in-conversation-with-ozzie-goldschmied-ceridian/
Everything about your website — from the colors you use to the placement of your buttons — ties into your conversion rates.
The experience your users have on your website will not only determine your conversion rates, but may even be the difference between whether visitors choose to stay on your site or bounce away. You likely have spent a lot of time and effort getting traffic to your website, so the last thing you want is to turn those visitors off.
https://uxplanet.org/the-top-7-ux-design-tips-for-gaining-better-conversions-ee65d0bae8cc/
In my previous blog post 6 Design Alternatives to Avoid (Evil) Slideshows, I outlined six design alternatives to avoid slideshows. The response to that blog post was great — who knew there were so many kindred spirits who disliked slideshows?
From the feedback I received, the number one question was why are slideshows so bad in the first place?
https://uxplanet.org/rethinking-the-slideshow-be-the-hero-of-your-next-web-design-project-75607ae767a6/
Websites and apps need intuitive, user-friendly interfaces in addition to stunning graphics to capture an audience online. That's why UI and UX designers are so in-demand, and why you may consider familiarizing yourself with these skills via the UI & UX Design Bootcamp, which you can pick up today for just $39, down from its nearly $1,000 retail value.
https://www.engadget.com/2018/01/19/lifetime-access-ux-design-bootcamp/
To wean users off their devices, UX designers can deploy the very tricks that made their products so addictive in the first place, writes Bruce Nussbaum.
The defining change in the field of design that brought design, finally, to the attention of Silicon Valley was the rise of UX. The ability to design great engagements for consumers of mobile technology added enormous value to high-tech companies— and to the design profession itself. Designers finally moved from the periphery to the center of business as engineers and coders recognized the critical importance of a designed experience. In the past decade, design and technology have morphed into a single product process.
https://www.fastcodesign.com/90157366/how-to-design-non-addictive-ux-its-really-not-hard/
UX expert Gareth Dunlop explores the challenging question faced by many a designer: what do customers actually want?
The classic criticism levelled at consultants of many hues is that they ask for your watch, then tell you the time. They are notorious for asking lots of questions and reporting back with little more than a glorified transcription in a 50-page report, 40 pages of which are part of an off-the-shelf template.
https://www.siliconrepublic.com/companies/ux-design-gareth-dunlop/
Welcome to the first UX case study of 2018! Codal hopes you have had a fantastic start to the new year. For those who have followed along with our long-running UX Case Study series, welcome back, and to new readers, welcome aboard.
For those who are just joining us: UX Case Study is a regular series written by UX design agency Codal, where we conduct in-depth examinations of different mobile apps. An exercise in scrutiny, we place apps under a microscope and critically examine them through a user experience lens, acknowledging both their successes and failures.
https://usabilitygeek.com/ux-case-study-calm-mobile-app/
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