Well-designed digital systems and government websites are crucial for e-governance to succeed.
Governor of Hawaii David Ige had a Muffley moment earlier this month. The Hawaii Emergency Management Agency had just pushed out a false ballistic missile alert on cellphones and airwaves. Ige was informed of the mistake within 2 minutes. But it would take 38 minutes for a public correction. The alert system, it turned out, had no cancellation option. How, Ige might have wondered like Cold War satire Dr. Strangelove’s hapless US President Merkin Muffley facing the prospect of nuclear armageddon, was it possible for the thing to be impossible to untrigger?
http://www.livemint.com/Opinion/z3CG0VhULZg81JAvLr7ePI/Why-user-experience-matters-for-egovernance.html/
Collecting and analysing in-app feedback can be very straightforward – provided that you have the right tools and methodology in place to do so. In a previous article, we outlined several reasons why collecting in-app feedback is important for the mobile user experience. The next step is to demonstrate how this feedback can be collected. There are three options to choose from when it comes to collecting feedback in-app – all of which offer their own advantages and drawbacks. These methods include: Webviews, SDKs and APIs.
https://mopinion.com/collect-in-app-feedback-webview-sdk-api/
The lure of machine learning isn’t always about big new features; often, what it does best are small tweaks that subtly improve user experience. So it is with Twitter’s use of neural networks to automatically crop picture previews to their most interesting part.
https://www.theverge.com/2018/1/25/16931632/twitter-machine-learning-auto-image-cropping/
Android allows you to install apps you downloaded from anywhere and everywhere, but most people should stick to Google Play.
https://www.androidcentral.com/its-not-perfect-google-play-still-best-place-get-all-your-apps/
“Although the Galaxy S9 may not have the innovative features expected by the market, we are focusing on enhancing the completeness of the Galaxy S8 hardware and an innovative user experience (UX),” a Samsung said all the way back in mid-November. More and more Galaxy S9 reports were painting a similar picture at the time. The Galaxy S9 would not bring over a brand new design. Instead, Samsung would repackage the Galaxy S8 with new hardware and software tricks this year.
Fast-forward to today, and you’ll see a rumor that says Samsung invented new UX features for the phone never-before-seen on previous Galaxy S models.
http://bgr.com/2018/01/24/galaxy-s9-rumored-to-deliver-a-brand-new-user-experience-with-never-before-seen-features/
With all the talk about the Google Page Speed Update and using tools like the PageSpeed Insights Tool to measure your page speed and make improvements, Google quietly announced that the Chrome User Experience Report now will give you country-level insights.
https://www.seroundtable.com/chrome-user-experience-report-country-specific-25132.html/
The demand for constant availability of apps, sites and services is nothing new. Digital users are only getting more demanding, and businesses that ensure their services are ‘always up’ and performing will dominate those who can’t successfully tackle performance issues.
http://www.softwaretestingnews.co.uk/2018-time-tackle-new-customer-experience-challenges/
Seen not long ago as “nice-to-haves” or “extras,” mobile devices and apps continue to revolutionize the way organizations operate. Workers expect to be able to do their jobs from wherever they happen to be — whether that’s in the office, in the field, at home or in an airplane terminal. Agencies that can’t meet those demands find themselves falling behind when it comes to attracting and empowering top talent. But until now, a full mobile platform wasn’t available.
https://fedtechmagazine.com/article/2018/01/5-ways-digital-workspaces-transform-user-experience-agencies/
Price is not the primary driver for large employers that are choosing among benefits administration technology platforms. Ease of use for benefits administrators and employees and the ability to integrate benefits technology with HR information systems were higher priorities than cost for HR respondents, a national survey of primarily Fortune 1000 companies shows.
https://www.shrm.org/ResourcesAndTools/hr-topics/benefits/Pages/benefit-platforms-user-experience-valued.aspx/
Many people can relate to the scene from the movie “Office Space” when several employees take a baseball bat to an office printer.
Although the film made for a good laugh, challenges with office hardware and software do have a serious effect on the business. Ineffective tools and technology lead to frustration and, in many instances, result in employees disengaging. And worker disengagement is the last thing companies need, as digital transformation ups the competition ante. Organizations are depending heavily on employees to help them capitalize on the latest opportunities within the new digital economy.
https://www.pcworld.com/article/3250275/leadership-management/productivity-booster-a-simple-case-of-improving-the-user-experience.html/
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