Find gaps in your UX that are preventing customers from reaching their goals. With a GCR slide-in survey, you will learn which of your visitors have completed, partly completed or failed to complete a specific goal on your website.
https://marketplace.mopinion.com/survey-templates/gcr-goal-completion-rate-website-ux/
Customer Effort Score is a popular metric that measures how much effort it took the customer to achieve his/her goal. This type of surveys is typically used mainly to gauge the aggregate, digital user experience experience of your customers with your product, enabling you to lower frustrations and provide a smooth online journey.
https://marketplace.mopinion.com/survey-templates/ces-customer-effort-score-website-ux/
Traditional smiley faces have been around for years now as a popular feedback metric. So why stop now? Try using these on your homepage forms to gauge user experience on your website.
https://marketplace.mopinion.com/survey-templates/smiley-face-feedback-website-ux/
All ambiguity goes out the door with visual feedback! This type of feedback survey is used to improve page usability and web design. Letting your visitors submit screenshots of bugs or other design issues on your website gives you immediate and precise insight into the issue.
https://marketplace.mopinion.com/survey-templates/visual-feedback-screenshots-website-ux/
Customers always have suggestions on how you can improve your website. It’s just a matter of giving the opportunity to express those thoughts. With a suggestion box, you give them that chance, gaining insight into bugs, as well as how to improve content, services, your product and more.
https://marketplace.mopinion.com/survey-templates/suggestion-box-feedback-website-ux/
An easy and customisable way to ask for contact information from your website and mobile app visitors.
https://marketplace.mopinion.com/survey-templates/contact-form/
Usually, user experience (UX) of the design aspect gets overlooked until something goes awry. Understanding the value of UX and proffering it the consideration it deserves when developing or planning a site can help prevent problems in the future – and save businesses and brands trouble, money and time.
Fifty-two percent of users who shop online said that page speed affects their commitment to the online store. In the current competitive environment of ecommerce where revenue is expected to reach $4 trillion USD by 2020, delivering exceptional UX needs to be a priority.
Therefore, a business or brand has a goal of optimizing the user experience to boost sales. As Steve Krug, a UX expert said, “If someone thinks or doubts, the website usability is inefficient.”
https://www.business2community.com/ecommerce/6-ecommerce-ux-best-practices-02231859/
User interface (UI) and user experience (UX) go hand in hand, so much so that they are usually lumped together in a single term. UX depends upon the implementation of responsive and intuitive UI. It's such a crucial part of the design of new technology that newcomers to the field may feel out of their depth when designing UI/UX schemes.
Implementing proper UI is such a vital part of building new applications that even newcomers will need to get a feel for what works and what doesn't. To help them along their path, 13 members of Forbes Technology Council offer insight into the crucial elements of UI design and how it impacts overall user experience.
https://www.forbes.com/sites/forbestechcouncil/2019/08/26/13-handy-uiux-tips-for-new-app-designers/#158b737f5bb5/
During a recent business-related trip to the Caribbean, I had a few thoughts and observations on the state of UX and digital adoption in Latin America and the Caribbean.
A recent World Bank study stated that Latin American and Caribbean markets have some of the lowest digital technology adoption rates in the world. Nearly 360 million residents in the region don't use digital technologies available to them. I experienced this firsthand recently when consulting one of the leading brands in the region.
Why is that? According to the World Bank report, the lack of adoption is due to four barriers: irrelevant content, lack of abilities, trust and safety, and low affordability.
https://www.forbes.com/sites/forbestechcouncil/2019/05/23/how-ux-can-improve-adoption-in-latin-american-and-caribbean-markets/#2e17be3c3785/
Cybersecurity professionals are caught between a rock and a hard place, as they are tasked with keeping systems and users secure while not hindering the business in any way. As organizations and consumers do more business online and in the cloud, user experience is becoming a top priority. As the founder and CTO of a compromised credential detection company, I've found that security efforts are often hindered in favor of a positive user experience. In the security world, the "tree-falls-in-the-forest" question is this:
If a user doesn’t turn on a security feature, does it really matter how much more secure it is?
https://www.forbes.com/sites/forbestechcouncil/2019/09/17/balancing-user-experience-with-security-overcoming-resistance-to-two-factor-authentication/#772b35ca3b0e/
