Tags: technology*

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  1. Shopping cart abandonment is a big problem that can lead to huge loses in revenue for your eCommerce business. However, there are various reasons why shoppers abandon their carts. Some customers might just want to browse your store items while others are simply not interested in what you have to offer. While some reasons for shopping cart abandonment are out of your control, improving the user experience of your online store will get more customers pass the checkout.
    https://www.webpronews.com/simple-ux-tips-keep-ecommerce-store-losing-money/
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  2. “Ask five people about their perfect experience and there’s a good chance you’ll get four or five different answers,” says Fairbanks. “As technologists, we need to constantly evolve our approach to fulfil the unexpressed wants and needs of our clients and guests.

    This means doing more user-based research to see what people expect.
    http://www.installation-international.com/providing-perfect-end-user-experience/
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  3. Well-designed digital systems and government websites are crucial for e-governance to succeed.

    Governor of Hawaii David Ige had a Muffley moment earlier this month. The Hawaii Emergency Management Agency had just pushed out a false ballistic missile alert on cellphones and airwaves. Ige was informed of the mistake within 2 minutes. But it would take 38 minutes for a public correction. The alert system, it turned out, had no cancellation option. How, Ige might have wondered like Cold War satire Dr. Strangelove’s hapless US President Merkin Muffley facing the prospect of nuclear armageddon, was it possible for the thing to be impossible to untrigger?
    http://www.livemint.com/Opinion/z3CG0VhULZg81JAvLr7ePI/Why-user-experience-matters-for-egovernance.html/
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  4. The lure of machine learning isn’t always about big new features; often, what it does best are small tweaks that subtly improve user experience. So it is with Twitter’s use of neural networks to automatically crop picture previews to their most interesting part.
    https://www.theverge.com/2018/1/25/16931632/twitter-machine-learning-auto-image-cropping/
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  5. “Although the Galaxy S9 may not have the innovative features expected by the market, we are focusing on enhancing the completeness of the Galaxy S8 hardware and an innovative user experience (UX),” a Samsung said all the way back in mid-November. More and more Galaxy S9 reports were painting a similar picture at the time. The Galaxy S9 would not bring over a brand new design. Instead, Samsung would repackage the Galaxy S8 with new hardware and software tricks this year.

    Fast-forward to today, and you’ll see a rumor that says Samsung invented new UX features for the phone never-before-seen on previous Galaxy S models.
    http://bgr.com/2018/01/24/galaxy-s9-rumored-to-deliver-a-brand-new-user-experience-with-never-before-seen-features/
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  6. With all the talk about the Google Page Speed Update and using tools like the PageSpeed Insights Tool to measure your page speed and make improvements, Google quietly announced that the Chrome User Experience Report now will give you country-level insights.
    https://www.seroundtable.com/chrome-user-experience-report-country-specific-25132.html/
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  7. Seen not long ago as “nice-to-haves” or “extras,” mobile devices and apps continue to revolutionize the way organizations operate. Workers expect to be able to do their jobs from wherever they happen to be — whether that’s in the office, in the field, at home or in an airplane terminal. Agencies that can’t meet those demands find themselves falling behind when it comes to attracting and empowering top talent. But until now, a full mobile platform wasn’t available.
    https://fedtechmagazine.com/article/2018/01/5-ways-digital-workspaces-transform-user-experience-agencies/
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  8. Many people can relate to the scene from the movie “Office Space” when several employees take a baseball bat to an office printer.

    Although the film made for a good laugh, challenges with office hardware and software do have a serious effect on the business. Ineffective tools and technology lead to frustration and, in many instances, result in employees disengaging. And worker disengagement is the last thing companies need, as digital transformation ups the competition ante. Organizations are depending heavily on employees to help them capitalize on the latest opportunities within the new digital economy.
    https://www.pcworld.com/article/3250275/leadership-management/productivity-booster-a-simple-case-of-improving-the-user-experience.html/
    Tags: , , by tjeerdtraats (2018-01-24)
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  9. Ozzie Goldschmied, CTO at Ceridian discusses best practices for improving user experience across all employee and business touchpoints. He shares solutions for managing complex workforce scheduling and pay requirements which are key challenges for just about any organization today. Ozzie leads the design and development of Dayforce HCM, the award-winning single application for human capital management and is focused on best practices, excellence, and innovation in product delivery.
    https://www.hrtechnologist.com/interviews/payrollwage-salary-administration/improving-user-experience-with-hr-technology-in-conversation-with-ozzie-goldschmied-ceridian/
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  10. In my previous blog post 6 Design Alternatives to Avoid (Evil) Slideshows, I outlined six design alternatives to avoid slideshows. The response to that blog post was great — who knew there were so many kindred spirits who disliked slideshows?

    From the feedback I received, the number one question was why are slideshows so bad in the first place?
    https://uxplanet.org/rethinking-the-slideshow-be-the-hero-of-your-next-web-design-project-75607ae767a6/
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