Tags: customer-behavior*

2 bookmark(s) - Sort by: Date ↓ / Title / Voting /

  1. Technology occupies a majority of our time nowadays, and while we are integrating more and more devices into our daily lives, companies are working toward providing a seamless experience to their customers through their multiple devices.

    Customer behavior is now driving initiatives of marketing, sales and technology. While some companies are focusing on a desktop, mobile or Apple Watch experience, a true omnichannel strategy looks toward a holistic approach to this problem. Instead of focusing on multichannel growth, one should focus on providing a seamless experience in-store or online. The focus should be on bridging the gap between the real-life experience and the online experience.
    Comments - Voting 0
  2. Most retail marketers would argue that the secret to effective sales is creating an outstanding customer experience. From investing in UX design and customer relationship management software to training customer service staff, frontline marketers know that every consumer touch point is critical to creating a compelling brand experience.
    Comments - Voting 0

Top of the page

First / Previous / Next / Last / Page 1 of 1 User Experience News: tagged with "customer-behavior"

Make sure to check out our other labels too:

About - Made with in Rotterdam

Mopinion: The Leading User Experience Tool

Mopinion is a proud sponsor of User Experience News. The voice of the online user is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of User Experience Tools in order to collect experience from the user. Mopinion takes it one step further and offers a solution to analyse and visualise User Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing experience, it is about how to make sense of the data.