Tags: crm*

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  1. There’s a new $25-per-month price point to sign up as a Salesforce user today as Salesforce Essentials goes live in 18 languages. This new entry-level offering for small business customers marks a return to Salesforce’s original mantra of serving every size of customer from a single platform, and company veteran Mike Rosenbaum, Executive Vice-President of CRM Applications, is mighty pleased about it..
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  2. A customer experience strategy that is securely deployed on digital customer experience goes beyond installing a simple feedback tool on your website.
    It is not just about collecting feedback, but also about focussing on customer insight and follow-up action.
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