Digital transformation is, in part, driven by the need for enterprises to deliver better customer experiences, meet new-gen expectations and, for some businesses, to remain competitive (and survive).
For users––whether they are end users of a shopping site, customer support engineers using a ticketing system or business analysts looking for insights to drive the company forward––one thing remains the same: They want greater access to data than ever before. This has big implications for the future of database technology.
http://eweek.com/database/why-user-experience-2020-requires-fast-data-access/
The Ericsson Design System is more than a static repository. It is a living organic platform where users and designers collaborate to create an intuitive end design through interactive sharing of feedback. This award winning design system was the subject of a recent video.
http://ericsson.com/en/blog/2019/12/design-system-as-a-collaboration-tool-for-better-user-experience/
Hiring enough software engineers, DevOps managers, cloud computing specialists and other roles required to facilitate IT transformations remain tall tasks for CIOs. But the talent crunch isn't limited to those with coding skills and algorithmic thinking: Enterprises are also struggling to hire staff with soft skills who can help shape the user experience around digital services.
http://www.cio.in/feature/8-essential-roles-successful-digital-transformation/
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