The editors at WardsAuto have published their list of 10 new vehicles delivering the best “user experience” — a combination of driver assistance, smart phone connectivity, voice recognition and controls — and that list includes vehicles from Audi, BMW, Chevrolet, Ford, Hyundai, Mercedes, Lexus, Range Rover, Subaru and Volkswagen.
“We’re seeing new approaches to questions that have plagued the auto industry for years,” WardsAuto managing editor Tom Murphy said. Wards evaluated 23 vehicles — all either new, or with substantially new systems.
Automakers from the U.S., Germany, Japan and Korea and vehicles priced from $40,705 to $101,095 made the list. Wards’s editors evaluate the vehicles in multidriver road tests.
German brands' strong performance is particularly noteworthy. For years, Audi, BMW and Mercedes relied on cumbersome rotary controllers. Those controls remain in some vehicles, but German brands have added user-friendly touch screens and voice recognition.
https://eu.freep.com/story/money/cars/mark-phelan/2019/09/21/best-vehicles-user-experience/2382268001/
Customer Effort Score is a popular metric that measures how much effort it took the customer to achieve his/her goal. This type of surveys is typically used mainly to gauge the aggregate, digital user experience experience of your customers with your product, enabling you to lower frustrations and provide a smooth online journey.
https://marketplace.mopinion.com/survey-templates/ces-customer-effort-score-website-ux/
Customers always have suggestions on how you can improve your website. It’s just a matter of giving the opportunity to express those thoughts. With a suggestion box, you give them that chance, gaining insight into bugs, as well as how to improve content, services, your product and more.
https://marketplace.mopinion.com/survey-templates/suggestion-box-feedback-website-ux/
Facebook has gone ahead and done it. The company begun hiding the number of likes that posts have received, starting today in Australia.
You will see “John Doe and others” instead of “John Doe and 15 others” under your post. App researcher Jane Manchun Wong uncovered this test from a beta version of the social network’s app, earlier this month.
https://thenextweb.com/facebook/2019/09/27/facebook-tests-hiding-like-counts-just-like-instagram/
Bookmarks on this page are managed by an admin user. 
