eringilliam: survey*

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  1. Many times in designing and developing the user experience (UX) related to systems and services, something gets left out of the equation: the user. In a recent tweet, Jason Williams, expressed the need to rectify this so well:"You can't start with the technology and then develop the customer experience (UX).You have to start with the customer experience and work backwards to the technology."
    https://www.zdnet.com/article/making-user-experience-an-agile-pursuit/
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